Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Miami, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,026 reviews
5 stars
647
4 stars
213
3 stars
83
2 stars
31
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported rudeness and lack of assistance.
Product Variety
Customers appreciated the wide variety of clothing and home goods available, often noting good quality.
Pricing
Many reviews highlighted good deals and reasonable prices, although some mentioned unexpected higher prices.
Store Cleanliness
Concerns were raised about cleanliness, particularly in the women's bathroom, which was described as filthy.
Salon Services
The salon received positive feedback, especially for specific stylists like Dee and Nitra, who were praised for their expertise and customer care.
- MIMarta IthurrartDec 29, 20254.0El lugar es hermoso. La comida normal. Los precios también.
- MRMark RobertsDec 25, 20254.0So I really like JC Penny. They have some nice things and good quality. The clearance items are also at a good price. I don't know why more people don't give them another chance? Some of the cashiers are helpful and funny, especially Kevin... the fun ones lighten the shopping experience and makes you want to come back. Stay strong 💪 JC penny in this e commerce online shopping word...we need you.
- CCColleen CoyDec 19, 20254.0Its OK. Overall decent
- LALois AshleyDec 12, 20254.0Well stocked and pleasant atmosphere with a large variety of fashion styles and home goods. The merchandise generally is of a good quality and for the most part, the prices are reasonable to moderately high. The main drawback is that the check-out area is quite inconvenient for such a large store and the store seems to be understaffed.
- ILIrene LazaDec 1, 20255.0Me encanto’, excelente atencion y buenos preciosa
Frequently Asked Questions About JCPenney
What products does JCPenney in Miami, FL offer?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Southland Mall?
The store is open Monday to Thursday from 11 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 12 PM to 7 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options for your convenience.
Which payment methods are accepted at JCPenney in Miami?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the JCPenney store in Miami wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
What are some nearby clothing stores around JCPenney at Southland Mall?
Nearby clothing stores include Survival Clothing & Footwear, Aeropostale, Macy's, and Claire's, offering customers a variety of shopping options in the same area.
Are there any nearby beauty and spa services close to JCPenney?
Yes, customers can visit Eyebrow Designers and Spa or MAC Cosmetics nearby for beauty and spa services.
Where can I find dining options near JCPenney at Southland Mall?
Nearby dining options include Johnny Rockets, Filipe Pizza Pasta Italian, Sal's Italian Ristorante, and Sky Filled Cookies.
Does JCPenney in Miami have an official app for shopping and coupons?
Yes, you can use the JCPenney App available on the App Store for shopping and accessing coupons.
Can I find jewelry stores near the JCPenney location at Southland Mall?
Yes, nearby jewelry stores include Zales, Piercing Pagoda, and Banter by Piercing Pagoda for various jewelry and piercing needs.