Brand Certified
Express Factory Outlet
4.4(362 reviews)
Certified by Express Factory Outlet • Mar 01, 2026
Business Details
11401 NW 12th Street, Miami, FL
33172, United States
Certified by Express Factory Outlet • Mar 01, 2026
(305) 436-8082
Certified by Express Factory Outlet • Mar 01, 2026
https://stores.expressfactoryoutlet.com/us/fl/miami/11401-nw-12th-street
Certified by Express Factory Outlet • Mar 01, 2026
About
Certified by Express Factory Outlet • Mar 01, 2026
Outlet StoreClothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreExpress
Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 11401 NW 12th Street.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Certified by Express Factory Outlet • Mar 01, 2026
Hours
Certified by Express Factory Outlet • Mar 01, 2026
Reviews
4.4
362 reviews
5 stars
218
4 stars
93
3 stars
32
2 stars
8
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for poor service and lack of assistance.
Product Quality
Customers generally appreciated the quality of clothing, noting it as a strong point of the store.
Pricing
Prices received mixed feedback; while many found them reasonable and appreciated the sales, some felt certain items were overpriced.
Store Environment
The store was often described as clean and organized, but some customers expressed discomfort with being closely followed by staff while shopping.
- ASAntuwan ShadeJan 24, 20262.0Beware while shopping at Express Factory Outlet in Dolphin Mall in Miami Florida. Maria A will follow you around as if you are trying to steal. I have to say this has been one of the most unpleasant shopping experiences I have had in a longtime. It was a fine line between racial profiling due to she was not following anyone else around the store.
- JSJ SDec 30, 20255.0I had a great experience at the Express store in Dolphin Mall yesterday. Amalia helped me and was incredibly kind and patient. She went out of her way to help me find exactly what I was looking for. Highly recommend asking for her if you visit!
- RNRoselyn NealeDec 16, 20255.0Express Factory Outlets offers trendy, high-quality clothing at great prices, with friendly staff and a fantastic shopping experience—highly recommended!
- AJAnna JacksonNov 1, 20225.0Express is the best! Great quality clothes and suits for good pricing! Love shopping here
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Dolphin Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is the return policy at Express Factory Outlet?
Returns and exchanges are accepted within 30 days for items purchased at Express Factory Outlet stores. Items must have original tags attached, and returns for items bought at Express or Express Men stores or online are not accepted.
Where can I purchase an Express gift card?
Gift cards can be purchased at Express retail stores, Express Factory Outlet stores, and online at express.com.
What are the store hours for Express Factory Outlet in Miami?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 8:00 PM.
What types of payment does Express Factory Outlet accept?
They accept American Express, Cash, Diners Club, Discover, MasterCard, and Visa. Mobile NFC payments and debit cards are also accepted.
Does Express Factory Outlet offer wheelchair accessible entrance?
Yes, the store has a wheelchair accessible entrance for customers.
What size ranges does Express Factory Outlet offer?
They offer women's sizes ranging from 00 to 14 and XS to XL, and men's sizes XS to XXL with pant waist sizes 28-38 and jacket sizes 36S-44L.
Can I return online orders at Express Factory Outlet?
No, online orders cannot be returned at Express Factory Outlet stores. They can be returned or exchanged within 30 days at any standard Express store.
What nearby stores can I visit along with Express Factory Outlet?
Nearby stores include Victoria's Secret, The Cosmetics Company Store, Zales Outlet, Levi's Outlet Store, and The Body Shop, offering a diverse shopping experience for fashion, beauty, and accessories.
Are there entertainment options near Express Factory Outlet?
Yes, nearby entertainment options include Laser Tag for active fun, and CinéBistro at Dolphin Mall for movies and dining experiences, perfect for before or after your shopping visit.
Where can I relax or get beauty treatments near Express Factory Outlet?
You can visit The Mark Spa Express and The Cosmetics Company Store nearby for spa services and beauty treatments, ideal for pampering yourself during your shopping trip.
Brand Certified Facts from Express Factory Outlet
This information is certified by Express Factory Outlet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website