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DSW Designer Shoe Warehouse

4.3
(975 reviews)

Business Details

11401 Northwest 12th Street, Miami, FL
33172, United States
(305) 418-2002
https://stores.dsw.com/usa/fl/miami/dsw-designer-shoe-warehouse-dolphin-mall.html

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
11401 Northwest 12th Street, Miami, FL
33172, United States

Hours

Reviews

4.3
975 reviews
5 stars
533
4 stars
251
3 stars
133
2 stars
29
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers reported poor customer service experiences, including unhelpful staff and lack of empathy.

Product Variety

The store offers a wide variety of shoes for different needs, but some customers noted issues with size availability.

Pricing

While many customers appreciated the deals and prices, others found them to be high and not as competitive as expected.

Store Hours

Multiple reviews mentioned the store closing earlier than advertised, leading to customer frustration.
  • AC
    Angel Cano
    Oct 16, 2025
    1.0
    I bought 3 pairs of brooks shoes in this place for $449.27 , I have to exchange one of them for a bigger size, all of them were treated with a protective treatment with a machine they have. Those people refused to treat the new pair of shoe for free even though was an exchange and the one returned with the treatment after expending with them 450.00 just for $8.00 I don’t know what business is this. We decided to return all shoes and get the refund. The store manager (Cynthia ) was very unhelpful, no empathy at all, and unprofessional. They are not loyal to customer at all. This review is not for the cost of the treatment y just for lack of customer services, and lack of purpose of business, extremely disappointing with this store
  • MH
    Meryem H.
    Oct 11, 2025
    5.0
    Fav shoe store in the world
  • MC
    Mary Collins
    Jul 13, 2021
    5.0
    Good

Brand Certified Facts from DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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