DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Customers appreciate the wide variety of shoes available for different styles and occasions.
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report unprofessional behavior and lack of empathy.
Pricing
Prices are viewed as fair by some, but others find them high with limited promotions.
Store Hours
Several customers expressed frustration over inconsistent store hours and early closures.
Shopping Experience
Overall, many customers enjoy their shopping experience, citing organization and attentive staff.
AC
Angel Cano
Oct 16, 2025
1.0
I bought 3 pairs of brooks shoes in this place for $449.27 , I have to exchange one of them for a bigger size, all of them were treated with a protective treatment with a machine they have. Those people refused to treat the new pair of shoe for free even though was an exchange and the one returned with the treatment after expending with them 450.00 just for $8.00 I don’t know what business is this. We decided to return all shoes and get the refund. The store manager (Cynthia ) was very unhelpful, no empathy at all, and unprofessional. They are not loyal to customer at all. This review is not for the cost of the treatment y just for lack of customer services, and lack of purpose of business, extremely disappointing with this store
MH
Meryem H.
Oct 11, 2025
5.0
Fav shoe store in the world
VV
Vince Valero
Aug 13, 2025
5.0
Love this store
MC
María Elena Cunill
Jul 22, 2025
5.0
Me encanta. Siempre encuentro alli todo el calzado que necesito
Frequently Asked Questions About DSW Designer Shoe Warehouse
What brands of shoes can I find at DSW Designer Shoe Warehouse in Miami?
You can find designer shoes from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.
Does DSW Dolphin Mall offer in-store pickup or delivery services?
DSW Dolphin Mall offers in-store pickup but does not provide delivery services.
What are the store hours for DSW Designer Shoe Warehouse at Dolphin Mall?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Where is DSW Designer Shoe Warehouse located in Miami?
DSW is located at 11401 Northwest 12th Street inside Dolphin Mall, Miami, FL 33172, United States.
Does DSW offer any rewards programs for customers?
Yes, DSW has a free rewards program called DSW Rewards that offers certificates, offers, and other perks for members.
Can I donate shoes at DSW Designer Shoe Warehouse?
Yes, DSW offers shoe donation services at this location.
What nearby places can I visit before or after shopping at DSW Dolphin Mall?
You can visit Sugar King Dolphin Mall for candy and chocolates, Koala's Dreamland for fashion and shopping, or get a manicure at Super Nails beauty salon.
Are there other shoe stores close to DSW Designer Shoe Warehouse in Dolphin Mall?
Yes, nearby shoe stores include Antonello, Converse, Saucony, Call It Spring, Adidas, and Underground by Journeys.
What are some nearby sportswear and clothing stores around DSW Dolphin Mall?
Stores like Nike Factory Store, Under Armour Factory House, Ross Dress for Less, Old Navy Outlet, and Mad About Soccer are nearby and offer sportswear and clothing.