Business Details
About
Shoe StoreFashion Accessories StoreClothing StoreLeather Goods StoreMen's Clothing StoreWomen's Clothing StoreCole Haan
Cole Haan is turning nearly a century of iconic footwear inside out. The name—synonymous with timeless style and detailed craftsmanship since 1928—has become a beacon of big thinking, channeling their storied heritage into inventive engineering of the future. By integrating purposeful technology into both modern and classic designs, the global lifestyle brand has further dedicated itself to enabling their extraordinary customers to look the part and feel the part, while pushing the limits on what shoes (and beyond) can do.
The company calls New York City and Greenland, New Hampshire home, but you can find Cole Haan everywhere.
Location
Hours
Reviews
4.3
284 reviews
5 stars
172
4 stars
68
3 stars
23
2 stars4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others, including management, were criticized for being rude and unhelpful.
Product Quality
Customers generally appreciate the quality and comfort of the shoes, with many noting their durability and stylish designs.
Pricing
Prices are viewed as high by some customers, with comparisons to lower prices found elsewhere, though others mention good deals and discounts.
Store Experience
The store environment is often described as clean and well-organized, but some customers reported negative experiences with staff attitudes.
- JTJ TDec 31, 20251.0Terrible rude service
- SSSileDec 31, 20255.0I needed to exchange a pair of shoes, and the experience was excellent thanks to José, the store manager at Cole Haan in Dolphin Mall. From the very beginning, he was kind, patient, and professional, clearly explaining the process and making sure everything went smoothly. José truly took the time to help me find the best option so I could leave satisfied. This level of customer service is not easy to find, especially in such a busy mall. Top-notch customer service. I would definitely return and highly recommend this store because of the great service he provides. Tuve que hacer un cambio de zapatos y la experiencia fue excelente gracias a José, el store manager de Cole Haan en Dolphin Mall. Desde el inicio fue muy amable, paciente y profesional, me explicó el proceso con claridad y se aseguró de que el cambio se hiciera sin complicaciones. José realmente se tomó el tiempo para ayudarme a encontrar la mejor opción y que saliera satisfecha. Ese tipo de servicio no se ve todos los días, especialmente en un mall tan concurrido. Atención al cliente de primera. Sin duda volvería y recomiendo esta tienda por el trato que él brinda. David…
- HGHERLAN GONZALEZDec 20, 20251.0Worst service I do t know is Andrea or the manager wich one is worst
Frequently Asked Questions About Cole Haan Outlet
What types of products does Cole Haan Outlet offer?
Cole Haan Outlet offers a wide range of products including shoes, boots, pumps, handbags, accessories like belts and sunglasses, outerwear, and various types of casual and dress footwear for men and women.
Where is Cole Haan Outlet located in Miami?
Cole Haan Outlet is located at 11401 NW 12th Street, Space 353, Miami, FL 33172, United States.
What are the store hours for Cole Haan Outlet?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
What payment options are accepted at Cole Haan Outlet?
Payment options accepted include American Express, Cash, Discover, MasterCard, Travelers Check, and Visa.
Does Cole Haan Outlet offer any special services?
Yes, Cole Haan Outlet offers services such as styling assistance, shoe care, and fit advice.
What brands or product lines are featured at Cole Haan Outlet?
The store features several brands and product lines including OriginalGrand, ZeroGrand, Stitchlite, GrandPro, Grand Ambition, and various golf, running, and tennis shoe collections.
How can customers contact Cole Haan Outlet via email?
Customers can contact Cole Haan Outlet by emailing colehaan.dolphinmall@colehaan.com.
Where can I find other popular shopping destinations near Cole Haan Outlet in Miami?
Nearby shopping destinations include Miami International Dolphin Mall, Michael Kors Outlet, Kate Spade Outlet, and COACH Outlet, which offer a variety of fashion and accessory options.
What are some notable clothing stores close to Cole Haan Outlet?
Nearby notable clothing stores include True Religion, DKNY, Calvin Klein, Brooks Brothers, and Tommy Hilfiger, providing a wide range of men's and women's fashion.
Are there any recreational or popular attractions near Cole Haan Outlet?
Yes, Miami Beach Ocean Drive is nearby, offering visitors a beach, active lifestyle options, and dining experiences to enjoy before or after shopping at Cole Haan Outlet.