Mayors

4.8
612 reviews

About

Watch StoreJewelry Store

Location

Mayors
1455 NW 107th Avenue, Miami, FL
33172, United States

Hours

Reviews

4.8
612 reviews
5 stars
571
4 stars
10
3 stars
3
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, knowledge, and friendliness of the sales associates, particularly highlighting individuals like Danny, Adiel, and Karina for their exceptional service.

Product Knowledge

Customers frequently noted the staff's deep understanding of the products, with many associates providing detailed information and guidance during the purchasing process.

Store Environment

The store was described as clean, elegant, and welcoming, contributing to a positive shopping experience.

Communication Issues

Some customers expressed frustration over a lack of communication regarding waitlists and order updates, indicating room for improvement in customer follow-up.

Overall Experience

The majority of reviews reflected a high level of satisfaction with the purchasing experience, with many customers expressing intent to return for future purchases.
  • SF
    Soto Family
    Jan 4, 2026
    5.0
    I have come to Mayors for many years always with Carmen. She makes the experience fantastic.
  • JC
    Jenny Curbelo-Castillo
    Dec 28, 2025
    5.0
    Exceptional best describes my experience in working with Karina from the Miami International Mall store. I have purchased from Karina in the past and each and every time she is nothing short of exceptional! Karina is professional, extremely knowledgeable and willing to go the extra mile to help ensure every customer walks away happy.
  • NR
    Nury Rodriguez
    Dec 22, 2025
    4.0
    The sales associate was very professional and friendly, also very knowledgeable about the products. I was disappointed at the store’s low stock of Omega watches, but ultimately decided on one. I was given the one I was shown, and although I know it’s new there’s something about getting a brand new one with all the seals for the purchaser to remove. The watch was perfectly wrapped for gift giving, but there was a mishap with the watch warranty missing as it was explained that it was given to a different purchaser by mistake. They will reissue the warranty and let me know when it arrives, an additional inconvenience having to go pick it up in several weeks. Sure hope my husband loves the watch as the purchase experience was very stressful. They asked the security guard to walk me to my car for safety, which I was very appreciative of.
  • CT
    Claudia Toledo
    Dec 22, 2025
    5.0
    I just completed my second purchase with Carmen and I’m really happy with the experience. She’s consistent, professional, and always makes sure everything is handled the right way. Great service and great follow-through.
  • TA
    Tomas Alvarez
    Dec 22, 2025
    5.0
    Danny Zabala was the best ! He found the Rolex of my dreams in a few months! Excellent service and an amazing person! Thank you for everything Danny! Truly appreciate you!

Frequently Asked Questions About Mayors

What are the operating hours of Mayors throughout the week?

Mayors is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.

Where is Mayors located?

Mayors is located at 1455 NW 107th Avenue, Suite #264, Miami, FL 33172, USA.