Business Details
About
Watch StoreJewelry Store
Location
Hours
Reviews
4.9
2,531 reviews
5 stars
2,452
4 stars15
3 stars10
2 stars6
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff, highlighting their professionalism, knowledge, and attentiveness.
Sales Experience
Many reviews noted the personalized and enjoyable sales experience, with staff taking time to understand customer needs and preferences.
Product Knowledge
Staff demonstrated extensive knowledge about watches and jewelry, which contributed to a positive shopping experience.
Welcoming Atmosphere
The store was described as warm and welcoming, making customers feel valued and comfortable during their visits.
Mixed Repair Experience
Some customers reported dissatisfaction with the repair service, citing delays and perceived attempts to upsell unnecessary repairs.
- FKFarhat Khan1 day ago1.0Very bad service, I did my registry for a Rolex and drove 40 minutes to store only to hear after 6 months that I have to go over to register again not to mention that I bought watch from them 4 years ago and what a way to treat repeat customers all this coming from a manager, Mayors is closing locations and customer service is down the drain.
- RVRut ValdesJan 4, 20265.0Madeline Hernandez is absolutely amazing. Beyond being incredibly kind, she is extremely knowledgeable and truly inspires trust. She always takes the time to explain everything clearly and makes every experience feel comfortable and personal. Her professionalism and genuine care make a big difference. I highly recommend her!
- VRVicente RodriguezJan 4, 20265.0I had an excellent experience thanks to Madeline Hernandez and her outstanding service. From the moment I walked in, she was professional, knowledgeable, and genuinely attentive without ever being pushy. I purchased a Cartier Santos, and Madeline took the time to explain the history, craftsmanship, and details of the watch, which made the experience feel special and well thought out. Her expertise and calm, welcoming approach made the entire process smooth and enjoyable. It’s clear that she truly values long-term relationships with her clients, and that level of care really stands out. I look forward to working with her again and highly recommend Madeline and the Mayors Dadeland team to anyone looking for a first-class luxury watch experience.
- RVRick ValmerJan 1, 20262.0Last year I boght a Rolex to my daughter. A couple of months ago I made an appointment with the same sales person. I day before he asked me to change the time and I agreed. At the day I arrived 15 minutes ago, nobody talked to me. Fifteen minutes after my apointemend (total 30 minutes), I asked another employee to let him know again that I was there. I waited 25 minutes after the time of my appointement and when I decided to leave.He didn’t send me any message or apologize. I have some Rolex watches and I decided to buy at a different store.Very disappointed.
- YTyanit tarrioDec 22, 20255.0I had an exceptional experience at Cartier thanks to George Valvis. From the moment I walked in, George was welcoming, attentive.I was looking for a beautiful watch for my husband for Christmas, and he took the time to truly understand what I had in mind and what would best fit my husband’s style. He guided me through the selection with patience and genuine care, never making me feel rushed or pressured. His professionalism, attention to detail, and passion for the brand truly stood out. George made the entire experience feel special and memorable, and his customer service went far beyond expectations. I would highly recommend asking for George if you want a personalized, elegant, and outstanding Cartier experience.
Frequently Asked Questions About Mayors
What are the store hours for Mayors?
Mayors is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is Mayors located?
Mayors is located at 7535 North Kendall Drive, Suite #1290A, inside Dadeland Mall, Miami, FL 33156.
What types of products does Mayors offer?
Mayors is a watch and jewelry store offering a wide selection of watches and jewelry.
Does Mayors offer same-day delivery?
Yes, Mayors provides same-day delivery services for their products.
Is Mayors accessible for customers with disabilities?
Yes, Mayors has wheelchair accessible parking to accommodate customers with disabilities.
Can I shop in-store at Mayors or only online?
You can shop both in-store at Mayors located inside Dadeland Mall and online at their website.
What is the phone number to contact Mayors?
You can contact Mayors by calling +1 305-667-7517.
How can I reach Mayors when visiting Dadeland Mall?
Mayors is located within Dadeland Mall at 7535 North Kendall Drive, Suite #1290A, easily accessible while shopping at the mall.
Are there any electronics stores near Mayors?
Yes, nearby electronics stores include Apple Dadeland, Ghost Armor, and Cellairis - Dadeland Mall, which may be convenient to visit alongside Mayors.
What other shopping options are available near Mayors in Dadeland Mall?
Nearby shopping options include clothing stores like Free People, Levi's Store, GUESS, and shoe stores such as Vans and Marianas Leather Abarcas, providing a variety of fashion choices.