Brand Certified
JCPenney
4.1(1019 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
777 E Merritt Isl Cswy, Merritt Island, FL
32952, United States
Certified by JCPenney • Mar 01, 2026
(321) 452-6811
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/fl/merrittisland/clothing-stores-merrittisland-fl-1321.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Merritt Island, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
1,019 reviews
5 stars
510
4 stars
253
3 stars
145
2 stars
45
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the helpfulness and friendliness of staff, others reported poor service and long wait times for assistance.
Product Availability
Customers expressed disappointment with the limited selection of sizes and items, particularly in plus sizes and specific clothing categories.
Store Condition
Several reviews noted the store's cleanliness and organization, but others mentioned issues like empty shelves and a moldy smell.
Pricing
Many customers appreciated the reasonable prices and sales, while some felt that regular prices were too high.
- IPIvy PimentilJan 17, 20261.0Because the pants I wanted weren't available I had to pay almost $8 shipping....AND because the website lied about the size, when i returned the pants to the store I DID NOT GET THE COST OF SHIPPING REFUNDED!!! The website said they run large, NOT!! Got an email to call for further assistance and EVERYTIME I CANNOT COMMUNICATE FUE TO LANGUAGE BARRIER. When I call back, same thing! I just want the $16+ back for shipping!!!
- TRThomas RobinsonOct 25, 20255.0Ran into a problem. But the management and supervisors treated me great and I even got a discount on a couple of items. Hats off to Great management
- JAJoan AmesSep 23, 20254.0We went in looking for shorts for my husband. Some were on sale and others had a 40 or 60% off offer if you spent so much. Not impressed.
- SDScott DecampSep 12, 20255.0I just wanted to take a moment to recognize one of your employees, Kate. As I was checking out today, I noticed how genuinely kind and helpful she was with every customer. She greeted everyone with a smile and went above and beyond to make sure they were taken care of. For example, the lady in front of me had forgotten her glasses, and Kate kindly helped her read what she needed without hesitation. It was such a simple but meaningful gesture, and it really stood out. It’s a breath of fresh air to see someone spreading happiness and treating people with such warmth. Kate, keep being you—you make a difference!
- LLLi LiOct 14, 20205.0Peaceful. Always a sale going on. Personal Space is observed in a very fluid manner.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website