JCPenney

4.1
1017 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Merritt Island, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
777 E Merritt Isl Cswy, Merritt Island, FL
32952, United States

Hours

Reviews

4.1
1,017 reviews
5 stars
509
4 stars
254
3 stars
144
2 stars
45
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.

Store Condition

Feedback indicated a mix of cleanliness and organization, with some customers noting issues like empty shelves and a moldy smell.

Product Availability

Several reviews mentioned limited stock and a lack of variety, particularly in plus sizes and specific items.

Pricing

Customers appreciated the reasonable prices and sales, although some felt regular prices were too high.

Checkout Experience

Multiple reviews pointed out long wait times at the registers and insufficient cashier availability.
  • TR
    Thomas Robinson
    Oct 25, 2025
    5.0
    Ran into a problem. But the management and supervisors treated me great and I even got a discount on a couple of items. Hats off to Great management
  • JA
    Joan Ames
    Sep 23, 2025
    4.0
    We went in looking for shorts for my husband. Some were on sale and others had a 40 or 60% off offer if you spent so much. Not impressed.
  • SD
    Scott Decamp
    Sep 12, 2025
    5.0
    I just wanted to take a moment to recognize one of your employees, Kate. As I was checking out today, I noticed how genuinely kind and helpful she was with every customer. She greeted everyone with a smile and went above and beyond to make sure they were taken care of. For example, the lady in front of me had forgotten her glasses, and Kate kindly helped her read what she needed without hesitation. It was such a simple but meaningful gesture, and it really stood out. It’s a breath of fresh air to see someone spreading happiness and treating people with such warmth. Kate, keep being you—you make a difference!
  • ML
    Michelle Lee
    Aug 24, 2025
    5.0
    Great Penny's, hope it stays!
  • FT
    Farmer Twinkies
    Aug 18, 2025
    5.0
    Benoit was so kind and helpful! He went out of his way to find several jewelry options for us and he was very helpful and so nice!! We will be coming back!

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Merritt Island offer?

JCPenney offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

Where is the JCPenney store located in Merritt Island, FL?

It is located at 777 E Merritt Island Cswy, Ste 210, Merritt Island, FL 32952 inside Merritt Square Mall.