Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Melbourne, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed reviews on customer service; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of assistance.
Store Condition
Customers noted that the store was often messy and disorganized, with some areas needing better maintenance.
Product Selection
The store offers a good variety of products, but some customers expressed disappointment with the availability of certain sizes and styles.
Checkout Experience
Many customers found the checkout process inconvenient due to limited registers and long wait times.
Pricing
Prices are generally considered reasonable, but some customers felt that certain items were overpriced compared to competitors.
KS
Karen Shrader
Dec 23, 2025
5.0
Great customer service
LG
Laura G
Dec 2, 2025
5.0
All employees were so helpful, busy day but the cashier Ariana was so fast and bubbly, definitely made shopping here a pleasure, WILL BE BACK!!!
CB
Claire Brule
Nov 27, 2025
5.0
Always a pleasure shopping at stores that have been favorites for so many years.
SK
Stephen Keefer
Nov 26, 2025
4.0
Reasonable prices and clean store
TB
Thomas Bostaph
Oct 21, 2025
5.0
It's a maze and once you find the registers, it's a line. JCP should install some of the self service registers - no cash. But the selection is quality and the people are nice.
What types of products does JCPenney in Melbourne, FL offer?
JCPenney offers apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does the JCPenney store provide any convenient shopping options?
Yes, the Melbourne JCPenney offers free shipping and curbside pickup services for convenient shopping.
What are the regular store hours for JCPenney in Melbourne Square?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is the Melbourne JCPenney wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
What payment options are accepted at JCPenney Melbourne?
They accept American Express, Check, Discover, MasterCard, and Visa.
Where is JCPenney located in Melbourne, FL?
JCPenney is located at 1700 W New Haven Ave inside Melbourne Square Mall, Melbourne, FL 32904.
Are there beauty services nearby where I can complement my JCPenney shopping experience?
Yes, Sephora inside JCPenney, Nail Studio, Brow Arc hair and beauty salon, and Merle Norman cosmetic and beauty supplies are conveniently close for beauty and skincare needs.
Can I find food and dining options near JCPenney in Melbourne Square?
Yes, nearby dining options include Mr. & Mrs. Crab seafood restaurant and lounge, Red Ginger Chinese and sushi restaurant, Le Macaron French Pastries bakery, and Auntie Anne's bakery.
Are there car rental services close to JCPenney for travelers?
Yes, Avis and Budget Car Rental agencies are nearby for your travel and rental needs.
Does JCPenney offer in-store shopping and pickup options?
Yes, JCPenney Melbourne provides in-store shopping and has in-store pickup along with curbside pickup services.