Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Melbourne, FL or call us at (321) 636-1033 today for your shopping needs!
Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor service and unprofessional behavior.
Store Condition
Many reviews highlighted issues with cleanliness and organization, with several customers describing the store as messy and in need of maintenance.
Product Availability
Customers expressed disappointment with the limited selection of products, particularly in specific categories, and noted that some items were out of stock.
Pricing and Sales
Positive comments were made about the pricing and sales, with many customers appreciating the good deals and discounts available.
AP
Aaron Poplar
Jan 2, 2026
4.0
This is a mid-grade department store. You'll probably find whatever it is you're looking for if you're shopping for clothes
GV
Greg Vadimsky
Dec 18, 2025
1.0
No one to help you find anything. Two customer service stations completely closed in the back of the store. No clear signage describing where certain clothing items are even located.
JD
Jeanne D
Dec 17, 2025
1.0
Ordered a jacket on Dec 2nd, 8 days later still had not shipped. Called customer service I was told "stuck" waiting for a shipping label, would get the order out immediately. Now Dec 17th still no package, called again. I could not understand a word he was saying. I ask when I can expect the package..."not sure". I will NEVER order online again. The store is disgusting, with clearance racks and the store is filthy. Guess I will no longer be a Belk customer.
MS
Maryjane S
Dec 6, 2025
1.0
Who ever write those reviews must be employees or family members.
Absolutely poor customer service well all around poor service. They are out of South Africa not even a Us location. I will never ever order purchase or recommend this store to anyone.
1st time and last time I ever purchase anything from this place. Order a gift for my daughter on 11/28 & 7 days later it still has not arrived. When I checked the tracking it came to Florida then went to Ga now I live in Florida so that makes no sense. Customer service is terrible couldn’t tell me why the order is late now they want to reship the order telling me it will take 10 days to arrive that a total of 17 days for an order Absolutely ridiculous. Customer service doesn’t care and not interested in resolving your issue
KS
Kimberly Solis
Nov 22, 2025
5.0
Very helpful customer service, they fixed an issue with an online order and had me on my way quickly!
What are the regular store hours for Belk in Melbourne, FL?
Belk is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Belk in Melbourne offer in-store and curbside pickup options?
Yes, Belk offers both in-store pickup and curbside pickup services for your convenience.
What types of products and brands can I find at Belk in Melbourne?
Belk carries a wide range of products including women's, men's, and juniors clothing, accessories, home decor, shoes, beauty products, and jewelry from brands like Kim Rogers, Clinique, Estee Lauder, Polo Ralph Lauren, Lancome, and Levi's.
What forms of payment does Belk accept?
Belk accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is the Belk location in Melbourne wheelchair accessible?
Yes, Belk has wheelchair accessible entrances and parking for customer convenience.
How can I contact Belk's customer care for assistance?
You can reach Belk's customer care by emailing belk_customer_care@belk.com or calling (321) 636-1033.
What social media platforms does Belk use to engage with customers?
Belk is active on Facebook, Instagram (@belk), Twitter (@Belk), Pinterest, and LinkedIn.
Which nearby stores and services can I visit after shopping at Belk in Melbourne?
Nearby, you can visit stores like J.McLaughlin and Lilly Pulitzer for women's clothing, Kay Jewelers for jewelry, and Merle Norman for beauty supplies. For relaxation, options include European Wax Center, Massage Envy, and Luxy Nails & Spa.
Are there nearby dining options near Belk where I can grab a snack or drink?
Yes, nearby you can enjoy Bold Cup Coffee, Playa Bowls, Nothing Bundt Cakes, Le Macaron French Pastries, and Planet Smoothie for coffee, smoothies, and snacks.
Are there family-friendly or kids-oriented stores close to Belk in Melbourne?
Yes, 7 Senses Kids and Stride Rite are nearby, offering children's clothing and footwear. Additionally, 7 Senses Kids offers occupational therapy services.