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Many customers reported poor and rude service from staff, with specific complaints about unhelpful and disrespectful behavior.
Pricing Issues
Several reviews highlighted concerns about pricing, including accusations of price manipulation and high prices for an outlet store.
Product Variety
Customers expressed mixed feelings about the variety of products available, with some finding it lacking while others appreciated the selection.
Store Cleanliness
Some customers noted that the store was clean and well-organized, contributing positively to their shopping experience.
ZW
Zayne Wong
Feb 5, 2026
1.0
I had an absolutely disgusting experience at this store. I would give 0 stars if I could.
Two major issues:
1. Price Cheating: The cashier tried to charge us full price and completely ignored the discount. When we caught the mistake and pointed it out, he just played dumb and didn't even apologize. Be careful and check your receipt, or they will rip you off!
2. Lying to Customers: We asked another staff member to open a fitting room for us. He refused and claimed they were "all occupied," but we could clearly see that the fitting rooms were completely empty. He was lying right to our faces.
This kind of behavior is unacceptable. I felt targeted and disrespected. I will not be coming back.
JB
Jonathan Blanco
Jan 4, 2026
2.0
Really big store but dosent have good quality of variety and prices .
MB
Mariam Budraii
Dec 4, 2025
5.0
I m a customer and I visit the store frequently and it’s always a good experience. The store is clean, easy to browse, and usually has a solid selection.
I especially want to mention Camillo — he’s always super helpful whenever I stop by. Whether I’m looking for a size, trying to pick between styles, or just checking out new arrivals, he’s the one who consistently makes the shopping experience better. He’s friendly, patient, and really knows the products.
Because of him, I actually look forward to coming back. Overall, a great store with great service. Highly recommend!
YJ
Yanchen Ju
Dec 1, 2025
3.0
It is funny. Black Friday price is high than before. T-shirt price $26.99 raise up to $34.99 because just 50% off original tag price. I don’t understand who makes the this decision for outlet. It is not regular store. Why put the same rule to all store.