Question 1

Does the Tampa Premium Outlets location accept online returns?

Accepted Answer

Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).

Question 2

Does the Tampa Premium Outlets location accept online exchanges?

Accepted Answer

If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.

Question 3

Does the Tampa Premium Outlets location offer price adjustments?

Accepted Answer

Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.

Question 4

Does the Tampa Premium Outlets location offer warranty returns?

Accepted Answer

For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
• Style number (can be found on the white tag inside the product)
• Photos of the item clearly showing the problem
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)

Question 5

How do I pick up my BOPIS (buy online pickup in store) order?

Accepted Answer

• When can I pick up my purchase?
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.
• What information do I need to pick up my order?
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.
• Where do I go when I arrive ?
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.
• How long will the store hold my order for?
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.
• I can't pickup my order right away. Can I request an extension?
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.
• How can I cancel or return my order?
If you would like to cancel or return your order, please refer to our return policy.

Question 6

Do you accept Klarna in store?

Accepted Answer

You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.

Question 7

What types of products does Kate Spade Outlet in Lutz offer?

Accepted Answer

Kate Spade Outlet offers purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, focusing on modern and chic fashion accessories.

Question 8

What are the store hours for Kate Spade Outlet in Lutz?

Accepted Answer

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary; some days have extended hours and some days the store is closed.

Question 9

Does Kate Spade Outlet accept online returns and exchanges in store?

Accepted Answer

Yes, items purchased on Katespade.com can be returned or exchanged at Kate Spade New York specialty shops, including this outlet, within 30 days of receipt.

Question 10

What payment options does the Kate Spade Outlet in Lutz accept?

Accepted Answer

Kate Spade Outlet accepts American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.

Question 11

Can I pick up my online order at Kate Spade Outlet, and how does it work?

Accepted Answer

Yes, when your online order is ready, you'll receive an email typically within three hours. Bring your order confirmation and valid ID to the store. Your order will be held for 48 hours, with extension options available by contacting the store.

Question 12

Does the Kate Spade Outlet in Lutz offer warranty returns?

Accepted Answer

Yes, for manufacturing defects, bring your item with proof of purchase to the store or contact customer service for assistance.

Question 13

Are there other shopping options near Kate Spade Outlet in Lutz at the Tampa Premium Outlets?

Accepted Answer

Yes, nearby stores include Saks OFF 5TH, Steve Madden, Ulta Beauty, Gucci Factory, Brooks Brothers, and Levi's Outlet Store, providing a wide range of fashion, beauty, and accessories.

Question 14

What nearby places can customers visit after shopping at Kate Spade Outlet in Lutz?

Accepted Answer

Customers can enjoy treats at Bianco Gelato Tampa, relax at Lavender Spa & Nails, or visit toy stores like Goofy Turtle Toy Store for diverse shopping and leisure options.

Question 15

How can nearby stores like Sunglass Hut at Saks help customers when visiting Kate Spade Outlet?

Accepted Answer

Sunglass Hut at Saks offers eyewear options nearby, allowing customers to complement their Kate Spade accessories with stylish sunglasses during their shopping trip.

Question 16

Does Kate Spade Outlet in Lutz accept Klarna for in-store purchases?

Accepted Answer

Yes, you can set up Apple Pay or Google Pay with the Klarna digital credit card for contactless payment at Kate Spade Outlet.

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