Business Details
About
Thrift StoreGoodwill Industries of North Florida, Inc.
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve. Turning your donated items into career opportunities and contributing to a better community. That's the power of Goodwill.
Location
Goodwill Retail Store and Donation Center - Lake City
4281 W US HWY 90, Lake City, FL
32055, United States
Hours
Reviews
3.7
269 reviews
5 stars
113
4 stars
58
3 stars
40
2 stars
9
1 star
49
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with the high prices of items, often comparing them unfavorably to new products.
Customer Service
While some reviews praised the friendliness and helpfulness of staff, others reported poor management and unprofessional behavior from employees.
Store Organization
The store is generally noted for being clean and organized, but there are complaints about the sorting method, particularly clothing being organized by color instead of size.
Selection Quality
Customers mentioned a mix of good finds and poor quality items, with some noting a limited selection and damaged goods.
- CCCarol Cooper2 days ago3.0The prices are outrageously high.
- CWCallie WillsonJan 6, 20261.0This is the worst Goodwill I have been to. My mother and I were shopping on Saturday , and not only was the store extremely disorganized (especially compared to other Goodwills i’ve been to) , the manager was WORSE. He seems like he likes to yell a lot , and he doesn’t hide the fact he hates his job. My mom asked for his name and he refused to tell her (he wasn’t wearing a name badge like everyone else) , once we got to the register to ask for a corporate number they told us his name (Fadi) and then told us they wernt allowed to give us a corporate number and we had to look it up ourselves. After that , we ended up not purchasing the items we found, I rather take my business elsewhere.
- JCJihad CampbellJan 4, 20261.0When i was in the store yesterday, i was shopping and finding some great things, but as i was checking out the furniture in the back, i overheard what appeared to be a manager (I was told his name is Fady, or Fadi) yelling at an employee in front of God and everybody, and to me personally that’s very unprofessional, and things should be discussed in private. Afterwards i asked the employee for the managers name, and told him he deserved better
- TCTammy CompagnariDec 27, 20251.0Was gonna buy a couple items. But I'm not giving rude employees my money. If you don't like your job, quit. It's not customers fault your tired, hate your job, fighting with boyfriend. I'll put my money at walmart. Walmart I expect rudeness. Jmo
- DCDan CompagnariDec 27, 20251.0Very rude staff that doesn't want people's business. We was going to spend quite a bit but after being treated horribly by someone that obviously hates their job or hates being ordered to do community service made us decide to just spend a very small amount more for brand new items. We definitely will never ever come back to this location. Avoid this place like the plaque!
Frequently Asked Questions About Goodwill Retail Store and Donation Center - Lake City
What is Goodwill Industries of North Florida?
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities they serve.
Where is Goodwill Retail Store and Donation Center - Lake City located?
It is located at 4281 W US HWY 90, Lake City, FL 32055, US.
What are the operating hours of the Goodwill Retail Store and Donation Center in Lake City?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Which payment methods are accepted at Goodwill Retail Store and Donation Center - Lake City?
They accept cash, Discover, MasterCard, and Visa.
How can I contact the Goodwill Retail Store and Donation Center in Lake City by phone?
You can reach them at +1 386-754-3640.
Where can I find more information about Goodwill Industries of North Florida online?
Visit their website at http://goodwillnorthfl.org or check their LinkedIn profile at https://www.linkedin.com/company/goodwill-industries-of-north-florida.
What nearby stores can I visit along with Goodwill in Lake City?
Nearby stores include Tractor Supply Co. for hardware needs and SHOE DEPT. for shoes and accessories.
Are there automotive services near the Goodwill Retail Store and Donation Center?
Yes, several car dealerships and service centers are nearby, including Sunbelt Chrysler Jeep Dodge Ram, Potters New/Used Car sales at Honda of Lake City, and Rountree Moore Chevrolet Service Center.
Can I get pet services near Goodwill Retail Store and Donation Center?
Yes, the ProtectMyPet Vaccinations Clinic at Tractor Supply Co. offers pet services and veterinary care nearby.
What community and government services are close to the Goodwill Retail Store and Donation Center in Lake City?
Nearby community services include Columbia County Florida Emergency Management and the Columbia County Combined Communications Center.