The store offers an extensive selection of Disney merchandise, including clothing, toys, home decor, and collectibles, appealing to a wide range of customers.
Pricing
Many customers found the prices to be high, with some noting that items are often overpriced compared to other retailers.
Crowds
The store tends to be very crowded, especially during peak times, which can lead to a chaotic shopping experience.
Customer Service
While some staff members received praise for their helpfulness, others were criticized for poor service and lack of attentiveness.
Organization
Feedback indicated that the store's organization has declined, making it difficult for customers to find specific items.
KK
KC
5 days ago
5.0
Hold onto your family and don't let go 😂 this store is a black hole! It's way too easy to get side tracked and lost in here. They have everything and for every budget. They have toys, dolls, pins, apparel, home decor, home supplies, they have a good selection of loungefly bags. They have big toys and small toys. They have a wall of ears. All of the accessories. Word to the wise, don't go when you're in a rush, and have in mind what you're going to get 😂 there's plenty to do in Disney Springs, and Orlando other than Disney, don't get stuck here the entire day
CV
Carolina Villarroel
6 days ago
1.0
Worst place to shop for Pandora. The cast members are very rude, especially a young lady named Fernanda from Mexico. She consistently treats guests as if they don’t deserve to shop in the store. She rushes people, walks too close, and makes you feel pressured to leave instead of welcomed. Very disappointing customer service
QJ
Quiero más Justicia
Jan 7, 2026
1.0
For those of is who've been visiting annually, it's impressive to see the lack of products and variety compared to other years. Not to mention the terrible customer service from young employees with no knowledge of products or willingness to work.
RS
Ryoko Sha
Jan 1, 2026
5.0
World of Disney en Orlando ofrece una experiencia de compra excepcional para visitantes de todas las edades. La tienda destaca por su enorme tamaño, excelente organización y una ambientación cuidada al detalle que refleja la magia Disney desde el primer momento. La variedad de productos es impresionante, con artículos exclusivos, ropa, recuerdos y coleccionables difíciles de encontrar en otros lugares.
El personal mantiene un trato profesional y eficiente, incluso en momentos de alta afluencia. Los espacios amplios facilitan la visita y hacen que el recorrido resulte cómodo y agradable. Una parada imprescindible para quienes visitan Disney Springs.
AM
Amanda Major
Dec 20, 2025
5.0
The World of Disney store in Disney Springs is the largest Disney merchandise store, not just here in Orlando, but in the whole word. They have everything Disney themed you could be shopping for. Go early in the morning for lighter crowds, because this is a popular place. T-shirts and jackets, hats, kitchenware including mugs and cups, home decor including pillows and candles, toys, jewelry, purses, mouse ears and hats, holiday items, collectibles, stuffed character dolls, trading pins, and the list goes on and on. You won’t find many sale items. There are sections with movie franchise merchandise from Pixar, Star Wars and Marvel. The bathroom is outside and also busy most of the day. Hang on to the kids because when this place gets busy, it’s crazy! For such a large place, it’s always clean and organized. Use the mobile checkout feature on the Disney app to skip the long check out lines. This is truly a one of a kind Disney shopping experience.
What is World of Disney® and what can I find there?
World of Disney® is the world's largest collection of Disney merchandise, offering the ultimate shopping destination for Disney fans of all ages.
Where is World of Disney® located?
World of Disney® is located at 1486 East Buena Vista Drive, Disney Springs Marketplace, Lake Buena Vista, FL 32830, USA.
What are the World of Disney® store hours?
The store is open Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to 11:30 PM.
What payment options are accepted at World of Disney®?
World of Disney® accepts American Express, Cash, Contactless Payment, Diners Club, Discover, MasterCard, and Visa.
Is World of Disney® wheelchair accessible?
Yes, World of Disney® has a wheelchair accessible entrance to accommodate all guests.
Does World of Disney® sell toys specifically for children?
Yes, the store sells toys for children among other Disney merchandise.
How can I contact World of Disney®?
You can contact World of Disney® by calling +1 407-939-5277 or the alternate phone number +1 407-939-2273.
What nearby coffee shop can I visit before or after shopping at World of Disney®?
You can visit Starbucks, a nearby coffee shop and cafe, conveniently located close to World of Disney® at Disney Springs.
Are there any dessert shops near World of Disney® to enjoy sweet treats?
Yes, Ghirardelli Ice Cream & Chocolate Shop and Ghirardelli Soda Fountain and Chocolate Shop are nearby chocolatiers where you can enjoy delicious desserts after shopping.
What entertainment options are available near World of Disney®?
Nearby entertainment venues include Disney Performing Arts Downtown Disney for arts and dance and the Waterside Stage, a bar and music venue, perfect for relaxing after shopping.