Mitsukoshi Department Store

4.6
499 reviews

About

Oriental Goods Store
Discover a dazzling array of authentic and traditional Japanese gifts inside the only Mitsukoshi store in North America.

Location

Mitsukoshi Department Store
200 Epcot Center Drive, Lake Buena Vista, FL
32830, United States

Hours

Reviews

4.6
499 reviews
5 stars
377
4 stars
89
3 stars
21
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Product Variety

Customers appreciate the wide selection of authentic Japanese merchandise, including anime, snacks, and traditional items.

Customer Service

Feedback on staff is mixed; while many praise their friendliness and helpfulness, some report rude service and poor handling of customer requests.

Store Atmosphere

The store is described as fun and engaging, with a vibrant atmosphere that immerses visitors in Japanese culture.

Pricing Concerns

Several reviews mention that prices can be high, particularly for certain items, leading to mixed feelings about value.

Unique Experiences

Customers enjoy unique offerings like the 'Pick a Pearl' experience, which adds to the store's appeal.
  • AH
    Ashley Hitz
    Dec 12, 2025
    5.0
    Freaking loved this store! So much in it! I kept going back for more. The only thing that bothered me was one of the drinks had a warning label of lead. We threw that out. Everything else was cool! Taste good! I love Asian kitchenware and utensils. I could feel Japan through it unlike other countries that lacked what the country was about
  • SH
    Sebastian Hawpe
    Dec 6, 2025
    1.0
    I was in Epcot today in Florida for vacation when to Japan. Have $200 in cash to buy some Pokémon cards. Was toId I could only buy 2 pack per paying custom. I think I was a bunch of bs. Don’t suggest buying Pokémon cards or and trading card in Epcot. If I could give this review lower I would but can’t
  • GB
    Gregory Beaulieu
    Nov 11, 2025
    5.0
    Probably the last pavilion store at Epcot with any bit of actual, authentic character left. Disney can suck a penny through a coffee stirrer, but they haven't yet completely destroyed the Japan Pavilion by turning it into a tacky, overpriced gift shop full of nothing but cheap Mulan costumes and... oh, that's why.
  • AE
    Alex E.
    Aug 11, 2025
    5.0
    Always a great time visiting Mitsukoshi store! The employees are very friendly, and the selection is amazing. On a recent trip, I admired how much Godzilla merchandise they had for sale, very fun! A must-visit in EPCOT.
  • G2
    Grace of God 23
    Aug 8, 2025
    1.0
    Horrible customer service. It was my son’s birthday and he wanted me to get him some things. He collects Pokémon cards and wanted the Godzilla cards so we wanted them put aside because we weren’t done shopping he wanted to get a Godzilla figurine but the girl didn’t want to put aside the cards saying that she can’t hold anything that I had to pay for it first. I was not asking her to hold it for a half hour I just wanted to buy more stuff for my son after that ordeal I almost walked away from the whole thing and really didn’t want to buy anything because of that but it was my sons birthday and I didn’t want to disappoint him. So I only got him the cards if she didn’t act the way she did I would have bought so much more but because of that I wasn’t interested. Do better with your staff and your customer service rules because they suck.

Frequently Asked Questions About Mitsukoshi Department Store

What is the Mitsukoshi Department Store known for?

Mitsukoshi Department Store offers a dazzling array of authentic and traditional Japanese gifts, being the only Mitsukoshi store in North America.

Where is Mitsukoshi Department Store located?

It is located at 200 Epcot Center Drive, Lake Buena Vista, FL 32830, United States.