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JCPenney

4.2
(1195 reviews)

Business Details

(772) 692-1010

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Jensen Beach, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3382 NW Federal Hwy, Jensen Beach, FL
34957, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.2
1,195 reviews
5 stars
667
4 stars
291
3 stars
134
2 stars
33
1 star
70
  • JB
    Jodi Beck
    4 days ago
    1.0
    Had a very negative experience at JCP in the treasure Coast Mall. In trying to redeem my reward points I was passed around to multiple cashiers and when one finally called the manager, named Shannon, she was extremely rude, argumentative and generally very unprofessional. I don’t know if JCP reads these but that woman (Shannon) should be fired. She certainly doesn’t know how to treat her customers. Not only did she lose a sale, she lost a customer - multiple customers actually, as my daughter was with me and my mother has also said she would never go back when I told her what happened. All this over a $10 reward, which I had the points for but she refused to honor. JCP - you need to do better! Very disappointing, as I was a regular customer.
  • LL
    Lilly
    4 days ago
    1.0
    Very bad customer service. An associate and a supervisor refused to honor rewards even though we had points. Though this may be an issue with the reward company, the employees handled the situation very poorly and unprofessionally. They did not care to explain or dive deeper into the issue to help. Someone named Shannon responded to us very angrily when we said we were having a hard time by saying “I’m sorry who is making this hard?” She then slammed something on a countertop and stomped away. Clearly, this is extremely unprofessional behavior. Customers should be treated with respect despite any situation. I’m very disappointed and will not be back to the jc penny at treasure coast mall anytime soon thanks to Shannon… Very upsetting.
  • AN
    Andy Nguyen
    Mar 31, 2026
    5.0
    I really liked this place. Not bad 👍.
  • SR
    savannah reynolds
    Feb 28, 2026
    5.0
    Come shop Jcp for serta & beautyrest
  • MR
    Maricela Rodriguez
    Feb 17, 2026
    5.0
    Muy buena experiencia de viaje muy fácil de llegar

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Jensen Beach offer?

JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products such as skincare and makeup.

What brands can I find at the JCPenney Jensen Beach location?

You can shop exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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