Business Details
About
Shopping MallSimon Property Group
The Avenues is Northeast Florida's top enclosed shopping center for local families. A multi-level, indoor, air-conditioned center offering 1.1 million square-feet of shopping, The Avenues is home to 3 anchor stores including Belk, Dillard’s and JCPenney, plus more than 150 of the most exciting specialty retailers in Northeast Florida. Discover your favorite shopping and dining destinations including Aerie, Aldo, BoxLunch, Burger King, Build-A-Bear Workshop, Earthbound Trading Company, H&M, Foot Locker, LOFT, LUSH, MAC Cosmetics, Rue 21, Victoria's Secret and more.
Location
Hours
Reviews
4.3
10,666 reviews
5 stars
6,152
4 stars
2,874
3 stars
1,103
2 stars
270
1 star
267
What are people saying?
AI-generated from recent customer reviews
Variety of Stores
Customers appreciate the wide selection of stores and restaurants available in the mall.
Cleanliness Issues
Several reviews mention cleanliness concerns, particularly in the children's play area and food court.
Management Concerns
There are complaints about poor customer service and management responsiveness, particularly regarding safety issues.
Atmosphere
The mall is described as a fun and enjoyable place to visit, with many activities and photo opportunities.
Need for Renovation
Many customers feel the mall is outdated and in need of renovations to improve the overall experience.
- JFJarrod F6 days ago5.0It was very beautifully decorated this Christmas and just had the most amazing Christmas tree and holiday vibe throughout the entire Mall, we had a lot of fun not just Christmas shopping but being able to experience the whole Christmas "je ne sais quoi" at the Avenues, and it was just very warming this year!!!😁
- SSShaquandra StewardJan 5, 20265.0It's the holidays! School is out! Adults are still shopping! Teenagers are hanging! Snow bells are ringing! And most importantly the food court is Banging❣️
- JHJay HolsteinJan 1, 20261.0The lens crafter clerk was rude and didn't adjust my glasses properly. I need to return to have them adjusted properly
- ZZZ2Dec 29, 20255.0Beautiful such a cute place! So many pictures opp locations too! And of course yummy drinks and dessets must try their hot fresh churros!
- ACAndrew ColeDec 23, 20255.0Not only is it a nice large mall with all the mall things you'd expect, it's also home to the best monthly auto meet in the Jacksonville area (by far)! Family friendly and safe. Every second Saturday morning 7:30am to about 9:30am you can catch literally hundreds of the most awesome vehicles in the region. ALWAYS many exotics, muscle, classics & antiques, Japanese tuners, strong Mercedes and Porsche groups showings, motorcycles of all types, etc. It's a great clean mall, but THE CAR SHOWS.... ❤️ Hosted by Caffeine & Octane Jax, look them up on FB/IG.
Frequently Asked Questions About The Avenues
What is The Avenues mall known for?
The Avenues is Northeast Florida's top enclosed shopping center with over 150 stores, including major anchors like Belk, Dillard’s, and JCPenney.
What are the general operating hours of The Avenues?
The mall is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Are all stores in The Avenues open during mall hours?
Individual store and restaurant hours may vary, so it's best to check directly with specific stores.
What amenities are available at The Avenues?
Amenities include Food Court, Gift Cards, Play Area, Playground, Curbside Pick-up, Stroller Rentals, Wheelchairs, ATM, Family restrooms, Takeout, Bus Stop, Veterans and expecting mother parking, phone and car charging stations, Bus Parking, Vending Machines, and Security.
Is The Avenues family-friendly?
Yes, The Avenues offers family amenities such as playgrounds, stroller rentals, family restrooms, and a kid-friendly environment for local families.
Does The Avenues participate in any loyalty or rewards programs?
Yes, customers can join Simon+ which is the mall's loyalty rewards program to get special deals and offers.
What are some popular brands at The Avenues?
Popular brands at The Avenues include Belk, Dillard’s, JCPenney, Bath & Body Works, Foot Locker, H&M, American Eagle, and Pacsun.
Which nearby stores or services can customers explore around The Avenues?
Nearby, customers can visit Samuels Jewelers for fine jewelry, Smart Bamboo for mattresses and furniture, and Verizon Authorized Retailer - TCC for mobile phone needs.
Are there any nearby specialty shops customers might enjoy after shopping at The Avenues?
Yes, stores like Go! Calendars, Toys & Games for gifts and arts & crafts, and Artis by Migdalia Quintana, an art gallery, are nearby for a varied shopping experience.
How can I use nearby transit options to visit The Avenues?
The Avenues offers convenient access to a bus stop and bus parking, making it easy for customers to reach the mall via public transportation.