Brand Certified
The Avenues
4.4(4846 reviews)
Certified by The Avenues • Mar 01, 2026
Business Details
10300 Southside Blvd, Jacksonville, FL
32256, United States
Certified by The Avenues • Mar 01, 2026
(904) 363-3060
Certified by The Avenues • Mar 01, 2026
https://www.simon.com/mall/the-avenues
Certified by The Avenues • Mar 01, 2026
About
Certified by The Avenues • Mar 01, 2026
Shopping MallSimon Property Group
The Avenues is Northeast Florida's top enclosed shopping center for local families. A multi-level, indoor, air-conditioned center offering 1.1 million square-feet of shopping, The Avenues is home to 3 anchor stores including Belk, Dillard’s and JCPenney, plus more than 150 of the most exciting specialty retailers in Northeast Florida. Discover your favorite shopping and dining destinations including Aerie, Aldo, BoxLunch, Burger King, Build-A-Bear Workshop, Earthbound Trading Company, H&M, Foot Locker, LOFT, LUSH, MAC Cosmetics, Rue 21, Victoria's Secret and more.
Location
Certified by The Avenues • Mar 01, 2026
Hours
Certified by The Avenues • Mar 01, 2026
Reviews
4.4
4,846 reviews
5 stars
2,951
4 stars
1,153
3 stars
456
2 stars
138
1 star
148
What are people saying?
AI-generated from recent customer reviews
Safety Concerns
Multiple reviews mentioned safety issues, including reports of shootings and large groups of teens causing discomfort.
Cleanliness
Customers noted that the mall is generally clean but also pointed out areas needing maintenance and improvement.
Variety of Stores
The mall offers a good mix of stores, but some customers feel it is starting to show its age and could benefit from a refresh.
Dining Options
The food court received positive feedback for its variety and quality, although some noted it can get crowded.
Family Friendly
The mall is considered family-friendly with activities for children, but some reviews mentioned a lack of security during busy times.
- EEEmmaFeb 22, 20261.0Not nice at all. Got there as soon as they opened. Huge groups of teens hanging out in the parking lot, guys walking around with ski masks on, and kids running around screaming with oblivious parents.
- CWChris WebbyFeb 17, 20265.0Caffeine & Octane is the car show at The Avenues Mall. This is a fun must-see for automotive fans in Jacksonville. It’s held the second Saturday of each month from 8-11 am in the mall’s parking lots. Featuring hundreds to over a thousand cars, trucks, motorcycles, exotics, classics, imports and more on display. It is a must go to. It’s completely free. Everyone loved it from the kids to the adults.
- RRRicardo._Feb 14, 20261.0shooting happens every two months. We just had a shooting today Feb 14 2026. Teen group, at food court. Security was nowhere to be found, police arrived a hour late. Dont feel safe here. On the good side stores did have multiple exits, great form moments like these. Unfortunately.
- DMDesmine MasonFeb 12, 20265.0Clean, lovely and the shops are properly maintained! I love Miniso!! I haven't the chance to see Spencer's, I also go so early on weekends, nothings open, but that's how I like it. Quiet, food stalls are fresh! Sarku is a hidden GEM in the stands! Though, I'm tempted for the lamb at the other stall... Wish me luck this weekend!
- SPStan P.Feb 11, 20265.0I recently spent an afternoon at The Avenues, and it’s still one of the best spots in Jacksonville for a full day of retail therapy. In a world of outdoor malls, there is nothing like the comfort of a clean, well-maintained indoor space—especially with the Florida heat! Why I love it: The Variety: They have a great mix of high-end and affordable stores. You’ve got the reliable anchors like Dillard’s and Belk, but also trendy favorites like H&M, LUSH, and Pandora. Whether you're looking for a specific gift or just browsing, you’ll find it here. Family Friendly: It is incredibly easy to bring the kids along. The indoor play area is a lifesaver for letting little ones burn off energy, and the Build-A-Bear Workshop is always a hit. Dining Options: The food court is spacious and offers all the classics, but having Maggiano’s Little Italy and The Cheesecake Factory nearby makes it easy to transition from shopping to a really nice dinner. Atmosphere: The 2026 vibes are great—it feels modern and bright, especially with the stained-glass accents at the entrance. The staff across the different boutiques were friendly, and the mall felt safe and energetic. If you want a stress-free shopping trip with plenty of parking and a great selection of brands, The Avenues is definitely the place to go. It’s a Jacksonville icon for a reason!
Frequently Asked Questions About The Avenues
What is The Avenues mall known for?
The Avenues is Northeast Florida's top enclosed shopping center with over 150 stores, including major anchors like Belk, Dillard’s, and JCPenney.
What are the general operating hours of The Avenues?
The mall is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Are all stores in The Avenues open during mall hours?
Individual store and restaurant hours may vary, so it's best to check directly with specific stores.
What amenities are available at The Avenues?
Amenities include Food Court, Gift Cards, Play Area, Playground, Curbside Pick-up, Stroller Rentals, Wheelchairs, ATM, Family restrooms, Takeout, Bus Stop, Veterans and expecting mother parking, phone and car charging stations, Bus Parking, Vending Machines, and Security.
Is The Avenues family-friendly?
Yes, The Avenues offers family amenities such as playgrounds, stroller rentals, family restrooms, and a kid-friendly environment for local families.
Does The Avenues participate in any loyalty or rewards programs?
Yes, customers can join Simon+ which is the mall's loyalty rewards program to get special deals and offers.
What are some popular brands at The Avenues?
Popular brands at The Avenues include Belk, Dillard’s, JCPenney, Bath & Body Works, Foot Locker, H&M, American Eagle, and Pacsun.
Which nearby stores or services can customers explore around The Avenues?
Nearby, customers can visit Samuels Jewelers for fine jewelry, Smart Bamboo for mattresses and furniture, and Verizon Authorized Retailer - TCC for mobile phone needs.
Are there any nearby specialty shops customers might enjoy after shopping at The Avenues?
Yes, stores like Go! Calendars, Toys & Games for gifts and arts & crafts, and Artis by Migdalia Quintana, an art gallery, are nearby for a varied shopping experience.
How can I use nearby transit options to visit The Avenues?
The Avenues offers convenient access to a bus stop and bus parking, making it easy for customers to reach the mall via public transportation.
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