Sportsman's Warehouse

3.7
219 reviews

About

Sporting Goods StoreSportsman's Warehouse
Sportsman’s Warehouse in Jacksonville, FL was opened in December of 2022. We provide outstanding gear and exceptional service to inspire outdoor memories. National Gunsmithing services are also available! If you like hunting, we’re here to get you all set up with everything you need. If fishing is more your speed, we have all of your tackle to catch the legal limit. We also carry plenty of supplies for boating, kayaking, camping, hiking, and cookouts. No matter the weather or time of year, we’ve got the seasonal accessories to fit your outdoor adventure. Store visitors can participate in ongoing seminars and special events and choose from an assortment of over 60,000 items with region-specific products for local outdoor activities. Founded in 1986, Sportsman’s Warehouse now operates over 110 stores and online at Sportsmans.com. If you are an outdoor enthusiast, we ensure you’ll always find quality, brand-name hunting, fishing, camping, shooting, apparel, and footwear merchandise within a local and convenient shopping environment. And with everyday low prices, passionate, friendly and knowledgeable associates, and educational in-store seminars and events, you'll enjoy a memorable outdoor experience.

Location

Sportsman's Warehouse
13075 City Square Dr., Jacksonville, FL
32218, United States

Hours

Reviews

3.7
219 reviews
5 stars
105
4 stars
37
3 stars
23
2 stars
6
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported poor service and unhelpful attitudes, particularly in the gun department.

Product Selection

The store offers a wide selection of sporting goods, including fishing and hunting gear, but there are complaints about inconsistent inventory and issues with honoring sale prices.

Pricing Issues

Many customers found prices to be high, with some expressing frustration over not honoring sale signs and perceived deceptive pricing practices.

Safety Concerns

There are serious concerns regarding firearm safety practices among staff, with reports of unsafe handling of firearms in the store.

Store Environment

The store is generally described as clean and well-organized, but some customers noted issues with clutter and the need for better seating options.
  • JD
    JESUAN DIAZ
    3 days ago
    1.0
    am extremely disappointed with my experience at Sportsman’s Warehouse. I purchased a firearm and complied with Florida’s required three-day waiting (cooling-off) period. After waiting the required time, I drove two hours to the store to pick up my firearm. When I arrived at the counter and completed the ATF Form 4473 for my background check, the employee told me I would have to wait another three days before I could receive my gun. I explained that I had already completed the legally required waiting period, but I was told that their policy states the waiting period starts only after the background check is filled out. This is not Florida law. Florida law requires a waiting period between purchase and delivery—not between the background check and delivery. I calmly asked if there was any way they could help, considering I had followed the law and driven a long distance. I was not asking for anything illegal. The response I received was dismissive and unprofessional. I was told they “didn’t care” and that I would receive my firearm only when they decided, regardless of the law or the inconvenience caused. If Sportsman’s Warehouse has an internal policy that goes beyond state law, customers should be clearly informed before purchase—not after waiting days and driving hours. The lack of knowledge of Florida firearm law, combined with the rude attitude, made this a very frustrating experience. I expected professionalism, respect, and accurate legal information. Unfortunately, I received none of that.
  • AM
    Andrew Thompson/MARSHRATS (MARSHRATS)
    Jan 3, 2026
    1.0
    Too expensive!
  • JA
    Johnnay Abed
    Jan 3, 2026
    4.0
    First time here ... interesting store ..lots of options
  • MM
    Michael Moore
    Dec 16, 2025
    5.0
    Great customer service, friendly, and very courteous.
  • PG
    Phillip Guerra
    Nov 27, 2025
    5.0
    Great sport store... Good prices for ammo and large selection of ammo.. Clean restrooms and great staff.... Big store and no clutter. Large selection of products and Brand names....

Frequently Asked Questions About Sportsman's Warehouse

What types of outdoor gear does Sportsman's Warehouse in Jacksonville offer?

The store offers gear for hunting, fishing, boating, kayaking, camping, hiking, and cookouts, including seasonal accessories for all weather conditions.

Does Sportsman's Warehouse provide gunsmithing services?

Yes, National Gunsmithing services are available at the Jacksonville location.