Brand Certified
Once Upon A Child
3.8(267 reviews)
Certified by Once Upon A Child • Mar 01, 2026
Business Details
13141 City Station Drive, Jacksonville, FL
32218, United States
Certified by Once Upon A Child • Mar 01, 2026
(904) 647-1270
Certified by Once Upon A Child • Mar 01, 2026
https://onceuponachild.com/locations/jacksonville-fl-north/
Certified by Once Upon A Child • Mar 01, 2026
About
Certified by Once Upon A Child • Mar 01, 2026
Resale Stores
Chain operation that buys & sells gently used items for children, including clothes, shoes & toys.
Location
Certified by Once Upon A Child • Mar 01, 2026
Hours
Certified by Once Upon A Child • Mar 01, 2026
Reviews
3.8
267 reviews
5 stars
147
4 stars
35
3 stars
23
2 stars
8
1 star
54
What are people saying?
AI-generated from recent customer reviews
Selection
Customers appreciate the great selection of children's clothes and toys available at the store.
Customer Service
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unprofessional.
Selling Experience
Many customers express frustration with the selling process, citing long wait times and unsatisfactory buyback offers.
Cleanliness
The store is generally noted for being clean and well-organized, although some customers reported issues with the restroom facilities.
Pricing
Customers find prices to be reasonable, but some feel that certain items are overpriced for their condition.
- CCCallieDec 26, 20255.0Great Selection
- BTBen ThompsonDec 13, 20255.0Really well organized, the aisles are small and a little cramped when busy but it's not hard to find what you're looking for. Mostly clothes equipment and toys, prices are incredibly reasonable and their sales are amazing. Clothes weren't stained, in good condition, and didn't have any smells. Store was clean and we will be going again!
- DDDrina DDec 12, 20251.0I’ve been to many OUAC locations and this location was not helpful at all. There was at least 6-7 people working and only 1 person on the register. Everyone else were consumed with work gossip and not helping the customers at all. The young lady with the purple hair was no help at all. Terrible Customer Service.
- ETElijah TaylorDec 7, 20253.0Kinda pricey, unless you go for the deals. BEWARE, store smells like weed very frequently. Last 3 times my wife and I have been it has smelled like weed. Not a great look for a child's store.
- TBTina BarefieldNov 25, 20254.0I love this store has great deals and wonderful things for sale .but the staff there not so great.
Brand Certified Facts from Once Upon A Child
Once Upon A Child partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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- Phone number
- Official website