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Nordstrom St. Johns Town Center

4.3
(1516 reviews)
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Business Details

4835 Town Crossing Drive, Jacksonville, FL
32246, United States
(904) 672-2200
https://www.nordstrom.com/store-details/nordstrom-st-johns-town-center
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About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom St. Johns Town Center. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupNot available

Location

Nordstrom St. Johns Town Center
4835 Town Crossing Drive, Jacksonville, FL
32246, United States

Hours

Reviews

4.3
1,516 reviews
5 stars
989
4 stars
272
3 stars
115
2 stars
57
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff, highlighting their helpfulness, attentiveness, and personalized assistance.

Store Environment

The store is frequently described as clean, organized, and pleasant to browse, contributing to a positive shopping experience.

Product Availability

Some customers expressed disappointment with the limited selection of certain items, particularly in the men's department, and noted issues with online orders being poorly packaged.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding inconsistent service, including instances of perceived bias and unprofessional behavior from some staff.
  • JC
    James C
    3 days ago
    5.0
    Clean environment and friendly staff.
  • DC
    Debrah Coury
    Feb 4, 2026
    5.0
    What a fabulous place to shop! Jennifer in intimate apparel was such a help fitting be for new under garments..such expertise!! She made my experience very comfortable and brought several styles.. I haven't had this kind of customer service in forever!
  • HH
    Harbor Harbor
    Jan 29, 2026
    5.0
    While there isn't a dedicated, standalone Tom Ford store in Jacksonville, you can find Tom Ford clothing locally at the Nordstrom location in the St. Johns Town Center. Other luxury boutiques in the area might also carry the brand, and a full range of products is available online. Local Stores Image of Nordstrom Nordstrom 4.3 (1.5K) Department store Closed4835 Town Crossing Dr This department store is a confirmed retailer that carries Tom Ford men's clothing and beauty products. Reviewers mention the helpful staff and a good selection of high-end apparel. Address: 4835 Town Crossing Dr, Jacksonville, FL 32246 Image of Dillard's Dillard's 4.3 (2K) £££Department store Closed4755 Town Crossing Dr Located nearby the Nordstrom, Dillard's also offers designer brands and services like custom suiting and tailoring, though specific Tom Ford clothing availability should be verified directly with the store. Address: 4755 Town Crossing Dr, Jacksonville, FL 32246 Image of A'propos Boutique A'propos Boutique 4.8 (18) Women's clothing store Closed333 Village Main St #630 These are local high-end boutiques in the Jacksonville Beach area specializing in luxury designer fashion. They may stock Tom Ford items, and it is recommended to contact them for current inventory. Online Retailers A wide range of Tom Ford clothing, including items like T-shirts, dress shirts, and luxury jackets, is available from numerous online retailers. Online shopping offers the full breadth of the brand's collections. MR PORTER: Offers a selection of men's Tom Ford shirts and other apparel. The List: Features various Tom Ford apparel, including cotton-blend T-shirts. THE OUTNET: Offers discounted Tom Ford items, such as the Cotton and cashmere-blend twill shirt. Tom Ford Fashion: The official online store provides access to the entire men's and women's collections, including new arrivals like suede bombers and leather jackets.
  • PO
    Pamela Owens
    Jan 17, 2026
    5.0
    Lovely staff and a delight to browse in. The store is always neat and uncluttered. Every single sales person I’ve ever interacted with has been helpful and kind. Love this Nordstrom and love that they are dog friendly too. I’ll always be a loyal customer for all of these reasons.
  • AT
    Anna Toney
    Jan 9, 2026
    5.0
    I had an amazing experience with Brisilda at Active Wear! She made me feel very happy and supported with every purchase I made. She helped me find exactly what I needed and was so kind and attentive throughout. Truly a fantastic sales associate!
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Frequently Asked Questions About Nordstrom St. Johns Town Center

What types of clothing does Nordstrom St. Johns Town Center offer?

Nordstrom offers clothing for men, women, and children, including apparel, dresses, suits, and designer brands.

Does Nordstrom St. Johns Town Center provide beauty products?

Yes, the store offers top-brand beauty and cosmetic products including makeup, fragrances, skincare, and designer fragrances.

Brand Certified Facts from Nordstrom St. Johns Town Center

Nordstrom St. Johns Town Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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