Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Jacksonville, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,710 reviews
5 stars
912
4 stars
385
3 stars
213
2 stars
85
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were notable complaints about pushy sales tactics and poor service during busy times.
Store Conditions
Numerous reviews highlighted issues with the store's cleanliness, particularly in the bathrooms, and a lack of air conditioning, making shopping uncomfortable.
Product Selection
Customers appreciated the variety and quality of products available, although some noted limitations in specific departments like Big and Tall and petite sizes.
Pricing
Many shoppers found good deals and reasonable prices, but some expressed concerns about high prices and inconsistent pricing practices.
- SHStephanie HustonDec 20, 20255.0I love the fact that the Avenues mall still has a JCPenney. Where I'm from this store is gone.
- HHHxney HiveDec 16, 20255.0Great shop and nice staff
- KSK SDec 8, 20255.0Way more organized they stocked up than the one I had visited the day before in lake City I had to exchange something it was like night and day in the two different locations when you compare the two
- SGSmart GlassDec 6, 20255.0If you take your time, you can find very fashionable clothes at good prices.
- MTMia TNov 28, 20251.0I’m going to give it one star because I already know you be treating your employees bad. The own manager was harassing me to get a JCPenney card. Imagine how the managers treat the employees to get people to get that stupid card. No one wants that card
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Jacksonville offer?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products, including national and private brands like Liz Claiborne and Okie Dokie.
What are the store hours for JCPenney in Jacksonville?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney Jacksonville provide curbside pickup and shipping options?
Yes, JCPenney offers free shipping and curbside pickup options for your convenience.
Which payment methods are accepted at JCPenney Jacksonville?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa payments.
Is JCPenney accessible for people with disabilities in Jacksonville?
Yes, the Jacksonville JCPenney store has a wheelchair accessible entrance and public restrooms.
Where is JCPenney located in Jacksonville?
It is located at 10308 Southside Blvd, inside The Avenues Center in Jacksonville, FL 32256.
What nearby beauty salons can I visit before or after shopping at JCPenney Jacksonville?
Nearby beauty salons include Jazzy Touch Hair Care Salon, Regis Salon, and MasterCuts, providing convenient options for hair care and beauty services around your shopping trip.
Are there any nearby food options close to JCPenney Jacksonville?
Yes, you can visit Marble Slab Creamery for ice cream and café treats, Ruby Tuesday for American cuisine, Sbarro for pizza, and Cielo Azul Mexican Kitchen and Seafood for Mexican and American dishes near JCPenney.
Can I find other clothing or shoe stores near JCPenney Jacksonville?
Yes, nearby you will find shoe and clothing stores such as Underground By Journeys, Finish Line, Zumiez, H&M, Rack Room Shoes, and Crazy 8 for additional apparel and footwear shopping.
Does JCPenney Jacksonville have a store app for shopping and coupons?
Yes, you can use the JCPenney App available on the Apple App Store to shop and access coupons conveniently.