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Goodwill Retail Store and Donation Center - Southside

3.8
(478 reviews)

Business Details

8101 Southside Blvd, Jacksonville, FL
32256, United States
(904) 996-7522
http://goodwillnorthfl.org

About

Thrift StoreGoodwill Industries of North Florida, Inc.
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve. Turning your donated items into career opportunities and contributing to a better community. That's the power of Goodwill.

Location

Goodwill Retail Store and Donation Center - Southside
8101 Southside Blvd, Jacksonville, FL
32256, United States

Hours

Reviews

3.8
478 reviews
5 stars
199
4 stars
131
3 stars
61
2 stars
35
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude employees and poor management, particularly regarding handling customer issues.

Pricing Issues

Numerous reviews highlighted concerns over high prices for used items, with some customers feeling that prices were comparable to new retail items, leading to dissatisfaction.

Store Organization

The store was often described as clean and organized, but some customers found issues with clothing not being sorted by size, making it difficult to shop.

Product Quality

Several customers reported problems with the quality of items, including damaged goods and poor tagging practices that ruined clothing.
  • AJ
    A. Jaime
    Jan 24, 2026
    5.0
    My favorite place to shop
  • CG
    christine gibson
    Jan 18, 2026
    5.0
    Everyone is so very helpful patient and understanding. I Always shop by color .Staff Always check to see what points I have so nowI I am Always reminded to check for points.
  • YY
    YoushaeANK
    Jan 1, 2026
    5.0
    Kind and professional staff. Easy drop off processes.
  • HS
    Hope Smith
    Dec 22, 2025
    1.0
    The employees are very rude
  • RR
    Ralph
    Nov 14, 2025
    1.0
    I hate to be this guy but there NEEDS to be some quality control at this location. Here is a Brooks Brothers shirt, new, but unfortunately an employee shot the tag through the shirt… who does that? Shirt ruined. I counted probably 20 other shirts with this same problem. Also, lots of other clothing items here are stained or with huge tears.

Brand Certified Facts from Goodwill Retail Store and Donation Center - Southside

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Certified March 01, 2026Yext Knowledge Graph
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