Thrift StoreGoodwill Industries of North Florida, Inc.
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve. Turning your donated items into career opportunities and contributing to a better community. That's the power of Goodwill.
Location
Goodwill Retail Store and Donation Center - New Berlin
Many customers expressed dissatisfaction with the high prices of items, feeling they are overpriced for donated goods.
Store Organization
Customers appreciated the cleanliness and organization of the store, making it easier to shop.
Staff Experience
While some reviews highlighted friendly and helpful staff, others mentioned negative experiences with management.
Product Selection
The selection of items was noted as good, but some customers felt that the quality of donations has declined.
TB
T B
Dec 18, 2025
2.0
Expensive for no reason. They need to come down at least 1 dollar or their items. ( that have been donated) Plus why wouldn’t a thrift store have senior discounts? I’m not a senior, but my mom is and I find it kind of ridiculous that they don’t.also! 2 of my shirts didn’t have a tag on it. I was charged full price and it could’ve been one that was on sale. I’m just disappointed. I won’t be shopping at good will any longer. I find that other stores have better prices.
FL
Fairytail Landscapes
Dec 2, 2025
5.0
I frequently go to this location. Even though im closer to the Dunn ave location. Now don't get me wrong that location has some amazing employees. However new berlin has a great selection and setup 👌🏼 also the staff is awesome. Im between the two atleast four times a week. The atmosphere between the two are definitely different. Im always looking for organization . Because im on the go most of the time . This helps out alot and keeps me moving . Presentation means everything to me . Im one for bargains. Thx GOODWILL 😊
PM
Pam McMillian
Oct 13, 2025
5.0
You can find anything here nice stuff
DF
Debbie Friday
Oct 9, 2025
5.0
The organization and cleanliness of the store is amazing! Please visit ASAP to see the transformation & support this gem in our Northside neighborhood.
MV
Michael Voelker
Aug 7, 2025
5.0
Looking around and found a pair.of brand new Nike Air Max for $20. Saved an easy $100 right there!!! Gotta love that
Frequently Asked Questions About Goodwill Retail Store and Donation Center - New Berlin
What is the purpose of Goodwill Industries of North Florida at the New Berlin location?
Goodwill Industries of North Florida at New Berlin is a nonprofit that removes barriers to employment through training, education, and career opportunities, turning donated items into community benefits.
Where is Goodwill Retail Store and Donation Center - New Berlin located?
It is located at 3186 New Berlin Rd, Jacksonville, FL 32226, USA.
What are the operating hours for the Goodwill New Berlin store?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
What payment methods does Goodwill New Berlin accept?
They accept cash, Discover, Mastercard, and Visa.
How can I contact Goodwill Retail Store and Donation Center - New Berlin?
You can call them at +1 904-204-4301 for inquiries.
When was Goodwill Industries of North Florida established?
Goodwill was established in the year 1940.
What type of items can I donate or shop for at this Goodwill location?
You can donate and shop for thrift, secondhand, vintage items, and support career opportunities, adult education, and the community.
Are there any nearby places where I can eat after visiting Goodwill New Berlin?
Yes, nearby dining options include Zaxby's for chicken and fast food, Domino's Pizza, and ZENSHI Handcrafted Sushi.
Where can I find financial services near Goodwill New Berlin?
Nearby financial services include Community First Credit Union, Western Union money transfer, LibertyX Bitcoin ATM, The Exchange Network ATM, and Presto! ATM.
Are there any medical facilities close to Goodwill New Berlin?
Yes, nearby medical facilities include University of Florida Jacksonville Physicians, UF Health Family Medicine and Pediatrics, Alta Bluff Animal Hospital, Podvia & Stanford Family Dentistry, Barbara Bayko, PA-C, Liberty Hearing Aid Centers LLC, and Baptist Primary Care.