Business Details
About
Thrift StoreGoodwill Industries of North Florida, Inc.
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve. Turning your donated items into career opportunities and contributing to a better community. That's the power of Goodwill.
Location
Goodwill Retail Store and Donation Center - Mandarin I
11524 San Jose Blvd, Jacksonville, FL
32223, United States
Hours
Reviews
4.1
490 reviews
5 stars
261
4 stars
125
3 stars
44
2 stars
18
1 star
42
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with the rising prices, feeling they are too high for second-hand items.
Staff Behavior
There are numerous complaints about rude and unprofessional behavior from some staff members, particularly management.
Store Organization
While some customers appreciated the cleanliness and organization, others found the layout confusing and items poorly sorted.
Customer Service
Mixed reviews on customer service; while some employees were praised for being friendly, others were criticized for their lack of courtesy.
Product Selection
Customers noted a decent variety of items, but some felt that the quality and availability of goods have declined.
- CGchristine gibsonJan 5, 20265.0Love the cashier and management.
- JMJamie MickeyJan 1, 20263.0Always packed, not very efficient, prices could be better
- DPDeckard PerryDec 21, 20251.0Why in the world is goodwill selling NEW stuff? I'm not talking about donations that have tags still, I'm talking they're stocking shelves with brand new toys and other goods. This is a thrift store, not a dollar store. Not to mention the prices on some of these items they got for FREE are insane!! $30 for a pot with a lid, I might as well just buy a new one, it's stupid.
- MMMichaelNov 9, 20251.0Their prices are absolutely outrageous — far beyond what’s reasonable. It’s disappointing to see a place that claims to be charitable acting this way. Employees are paid very little, yet the store enjoys tax benefits for being a charity. When people who are struggling come in, they’re charged even more than what they’d pay at Walmart. It feels like they take advantage of the very people they’re supposed to help. Those in charge should really think about whether this is what goodwill is supposed to mean. From today No more buying from goodwill, no more donating to goodwill.
- HPHG PabloNov 6, 20251.0Really disappointed that this location doesn't offer military/veteran discount especially with the current government shutdown, Veterans Day holiday coming up, and this store being near a military base. The selection for a variety of items is ok and the store can be organized better. Their kids section is a hit or miss. So you have to be lucky the day you come in. Was also looking for housewares, but it's spread across the whole store with inconsistent prices. There was an item I wanted but it was $30!? I kept searching but many comparable items had no price tag while an almost identical item with the same quality was less than $10. I didn't want to ask the workers for a price on the non-tagged items because they didn't seem very friendly or looked like they wanted to work. I obviously bought the cheaper houseware and a few items that had clearance discounts since that's the price I expect to pay at a second-hand store.
Frequently Asked Questions About Goodwill Retail Store and Donation Center - Mandarin I
What are the operating hours of Goodwill Retail Store and Donation Center - Mandarin I?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 7:00 PM.
What is the primary mission of Goodwill Industries of North Florida?
Goodwill Industries of North Florida removes barriers to employment through training, education, and career opportunities for the communities it serves.
Where is Goodwill Retail Store and Donation Center - Mandarin I located?
It is located at 11524 San Jose Blvd, Jacksonville, FL 32223, USA.
What payment options are accepted at the Goodwill Retail Store and Donation Center - Mandarin I?
They accept cash, Discover, MasterCard, and Visa for payments.
How can I contact the Goodwill Retail Store and Donation Center - Mandarin I?
You can contact the store by phone at +1 904-204-4343.
Does Goodwill Retail Store and Donation Center - Mandarin I accept donations?
Yes, they accept donations and turn them into career opportunities to benefit the community.
What types of items can I expect to find at Goodwill Retail Store and Donation Center - Mandarin I?
You can find thrift shop items including secondhand goods and vintage items.
Are there any hardware stores nearby Goodwill Retail Store and Donation Center - Mandarin I?
Yes, Ace Hardware, a nearby hardware store, is located close to Goodwill.
What nearby dental services are available around Goodwill Retail Store and Donation Center - Mandarin I?
Nearby dental services include Mandarin Dentistry, Renew Smiles - Jacksonville, Farnham Dentistry, and Jeffrey S Bilotti DDS.
What leisure or wellness options are near Goodwill Retail Store and Donation Center - Mandarin I?
Nearby options include Debbie's Dance Co dance school, Skin Bliss By Sheri spa and tanning salon, and Holistic Massage and Stretch, Mandarin spa and massage therapy.