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Goodwill Retail Store and Donation Center - Mandarin I

4.1
(495 reviews)

Business Details

11524 San Jose Blvd, Jacksonville, FL
32223, United States
(904) 204-4343
http://goodwillnorthfl.org

About

Thrift StoreGoodwill Industries of North Florida, Inc.
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve. Turning your donated items into career opportunities and contributing to a better community. That's the power of Goodwill.

Location

Goodwill Retail Store and Donation Center - Mandarin I
11524 San Jose Blvd, Jacksonville, FL
32223, United States

Hours

Reviews

4.1
495 reviews
5 stars
262
4 stars
125
3 stars
45
2 stars
20
1 star
43

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with the high prices, feeling they are not reflective of thrift store standards.

Staff Behavior

There are numerous complaints about rude and unprofessional behavior from management and some staff members, contrasting with positive remarks about other employees.

Store Organization

While some reviews praised the cleanliness and organization of the store, others noted issues with item sorting and overall layout.

Customer Experience

Mixed feedback on customer service, with some customers having positive interactions while others reported negative experiences with staff.

Product Selection

Customers appreciated the variety of items available, but some noted inconsistencies in quality and availability.
  • JC
    Jennifer Clifton
    6 days ago
    3.0
    I went yesterday and I had a good experience with an employee and I believe she said her name was Wendy. She was extremely helpful and let me know the sizes weren't sorted which is definitely something that was super frustrating for me. Also, I've been to many different Goodwills in several different states and they have all been 50% off the color of the week. I didn't learn it was 40% until checkout. Also, I confirmed with the young man checking me out that something was a set and should be charged as 1 price and he confirmed. Also, I was charged for 10 items rather than 8. Then looking over my receipt I noticed there were no returns, all sales final, so no store credits? I attempted calling the store yesterday at least 10 times but never got an answer. It eventually just hung up on me.
  • BB
    Blessed
    Feb 15, 2026
    1.0
    Least favorite out of every store in the city go to another location
  • DK
    David Koon
    Jan 29, 2026
    2.0
    They throw alot of stuff away...good stuff straight to the landfill
  • EB
    Elizabeth Berg
    Jan 26, 2026
    2.0
    Prices are too high.
  • JH
    Judy Holmes
    Jan 18, 2026
    5.0
    Really great place to look for bargains but you have to be patient! Go often.

Frequently Asked Questions About Goodwill Retail Store and Donation Center - Mandarin I

What are the operating hours of Goodwill Retail Store and Donation Center - Mandarin I?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 7:00 PM.

What is the primary mission of Goodwill Industries of North Florida?

Goodwill Industries of North Florida removes barriers to employment through training, education, and career opportunities for the communities it serves.

Brand Certified Facts from Goodwill Retail Store and Donation Center - Mandarin I

Goodwill Retail Store and Donation Center - Mandarin I partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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