Business Details
About
Thrift Store
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve. Turning your donated items into career opportunities and contributing to a better community. That's the power of Goodwill.
Location
Goodwill Retail Store and Donation Center - Dunn Avenue
4243 Dunn Ave, Jacksonville, FL
32218, United States
Hours
Reviews
4.1
290 reviews
5 stars
158
4 stars
67
3 stars
31
2 stars
15
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, leading to negative experiences.
Cleanliness
Several reviews mentioned the store being dirty and needing better organization.
Pricing
Customers expressed concerns about high prices for used items, feeling they should be lower.
Product Selection
The store has a good variety of items, but some customers noted a lack of specific sizes or categories.
Positive Experiences
Despite some negative feedback, many customers enjoyed their shopping experiences and found great deals.
- TCTisha CothronOct 4, 20251.0Today I stopped at the Goodwill like I always do to see what treasures I can find. I was actually looking for a certain type of shoe when I went over to the furniture department. I started to look at some of the furniture because I was very interested it was very nice. There was another lady looking at the furniture with me. The manager came from the back all the lady that does the pricing and she walked up to the young lady and said I have some furniture pieces you may be interested in we were both looking at the same type of furniture, but needless to say she asked her to step to the back through the swing doors to look at the furniture so I took it upon myself to look too. The young lady said no it’s too big for the space that I have and then I politely ask well. How much are they? She looked at me very dry, very rude and not very eager to assist me and said I don’t have it priced yet. My question is why would you ask her to go to the back and look at it if you had no idea what you were gonna sell it for if she would have been interested would you have told her to wait? I stayed in the store for over an hour it took about 30 minutes for her to get the furniture out on the floor. I understand it’s a process, but I felt like I was mistreated and the customer service was awful! I didn’t let her stop me from rounding off the $40 that I spent and pulling around to make a donation!
- BNBrittany NortonJul 20, 20252.0Usually a good experience but whoever is accepting donations today was incredibly rude. He refused us and said my brand new clothes, shoes, and other items were garbage. The only thing he said that was reasonable was that we were a bit early, but it was only about 30 minutes. We ended up going elsewhere and the New Berlin folks told us the Dunn location tends to have rude employees. Very disappointed with this interaction.
- JKJen KingJul 22, 20224.0Great for deals however definitely needs to offer DELIVERY!!
Frequently Asked Questions About Goodwill Retail Store and Donation Center - Dunn Avenue
What is Goodwill Industries of North Florida's mission?
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities it serves.
Where is the Goodwill Retail Store and Donation Center - Dunn Avenue located?
It is located at 4243 Dunn Ave, Jacksonville, FL 32218, US.
What are the operating hours of the Goodwill Retail Store and Donation Center on Dunn Avenue?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
What payment methods are accepted at the Goodwill Retail Store and Donation Center?
They accept cash, Discover, Mastercard, and Visa payments.
How can I contact the Goodwill Retail Store and Donation Center on Dunn Avenue?
You can reach them by phone at +1 904-204-5881.
Can I donate items at the Goodwill location on Dunn Avenue?
Yes, the Goodwill Retail Store and Donation Center accepts donations to help create career opportunities and support community programs.
What types of items can I expect to find at the Goodwill thrift store on Dunn Avenue?
You can find thrift shop items including secondhand, vintage goods, and other donated merchandise for shopping.
Which nearby places can I visit before or after shopping at Goodwill on Dunn Avenue?
Nearby you can visit 7-Eleven for convenience items or snacks and Gate Food Post for groceries and fuel.
How can the nearby Jacksonville Nursing and Rehab Center be useful to visitors of the Goodwill Dunn Avenue location?
Visitors to Goodwill can access nearby healthcare services and rehabilitation at the Jacksonville Nursing and Rehab Center if needed.
Are there other community services near the Goodwill Retail Store on Dunn Avenue?
Yes, nearby community services include the Goodwill Industries International, Inc. and PSI Family Services of Florida, offering various nonprofit and community support programs.