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Goodwill Retail Store and Donation Center - Dunn Avenue

4.1
(286 reviews)

Business Details

4243 Dunn Ave, Jacksonville, FL
32218, United States
(904) 204-5881
http://goodwillnorthfl.org

About

Thrift StoreGoodwill Industries of North Florida, Inc.
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve. Turning your donated items into career opportunities and contributing to a better community. That's the power of Goodwill.

Location

Goodwill Retail Store and Donation Center - Dunn Avenue
4243 Dunn Ave, Jacksonville, FL
32218, United States

Hours

Reviews

4.1
286 reviews
5 stars
157
4 stars
65
3 stars
31
2 stars
15
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and lack of assistance.

Cleanliness

Several reviews mention that the store is not clean and needs better organization.

Pricing

Customers express concerns about high prices for used items, suggesting they should be lower given the nature of donations.

Product Selection

The store offers a wide variety of items, but some customers note a lack of organization, particularly in clothing sizes.
  • EN
    Evelyn Norris
    Dec 30, 2025
    5.0
    This place allowes me to help my young adults grand kids furnish their first places. This place also makes it possible to afford clothing for 12 great grand kids also. All of them loves the new winter coats selected for them and a few neighbors kids also. This place assists me in being able to afford and gift others with the nice things I have found. The employee's....always take the time to answer my questions, inform me of discount color for the day, help me by holding while I've had to break down furniture ( kids bed frames) without complaints, they always load my car on pick up with a smile and have a nice day. This is my exercise (walking) place and never felling tired place, so much to see. Bonus, the customers are getting familiar with each other enough to ask each others opinions. Thank you corporation, for selecting such a great set of employees. As a senior, you are always comfortable there.
  • TC
    Tisha Cothron
    Oct 4, 2025
    1.0
    Today I stopped at the Goodwill like I always do to see what treasures I can find. I was actually looking for a certain type of shoe when I went over to the furniture department. I started to look at some of the furniture because I was very interested it was very nice. There was another lady looking at the furniture with me. The manager came from the back all the lady that does the pricing and she walked up to the young lady and said I have some furniture pieces you may be interested in we were both looking at the same type of furniture, but needless to say she asked her to step to the back through the swing doors to look at the furniture so I took it upon myself to look too. The young lady said no it’s too big for the space that I have and then I politely ask well. How much are they? She looked at me very dry, very rude and not very eager to assist me and said I don’t have it priced yet. My question is why would you ask her to go to the back and look at it if you had no idea what you were gonna sell it for if she would have been interested would you have told her to wait? I stayed in the store for over an hour it took about 30 minutes for her to get the furniture out on the floor. I understand it’s a process, but I felt like I was mistreated and the customer service was awful! I didn’t let her stop me from rounding off the $40 that I spent and pulling around to make a donation!
  • JP
    Jatonya Phillips
    Jul 16, 2017
    4.0
    Good stock and well arranged store. THE BOOK PRICES HAVE GONE UP TO 1.99 EACH FOR HARDBACK. 😪 There was a wicker basket priced at 4.99. The prices are getting kinda iffy. Great things to find are adult diapers if you have the need they were on sale fo 2.40.

Frequently Asked Questions About Goodwill Retail Store and Donation Center - Dunn Avenue

What is Goodwill Industries of North Florida's mission?

Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities it serves.

Where is the Goodwill Retail Store and Donation Center - Dunn Avenue located?

It is located at 4243 Dunn Ave, Jacksonville, FL 32218, US.

Brand Certified Facts from Goodwill Retail Store and Donation Center - Dunn Avenue

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Certified March 01, 2026Yext Knowledge Graph
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