Brand Certified
Goodwill Outlet Store and Donation Center
3.2(257 reviews)
Certified by Goodwill Outlet Store and Donation Center • Mar 01, 2026
Business Details
4527 Lenox Ave, Jacksonville, FL
32205, United States
Certified by Goodwill Outlet Store and Donation Center • Mar 01, 2026
(904) 458-5877
Certified by Goodwill Outlet Store and Donation Center • Mar 01, 2026
https://goodwillnorthfl.org/
Certified by Goodwill Outlet Store and Donation Center • Mar 01, 2026
About
Certified by Goodwill Outlet Store and Donation Center • Mar 01, 2026
Thrift StoreGoodwill Industries of North Florida, Inc.
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve. Turning your donated items into career opportunities and contributing to a better community. That's the power of Goodwill.
Location
Certified by Goodwill Outlet Store and Donation Center • Mar 01, 2026
Goodwill Outlet Store and Donation Center
4527 Lenox Ave, Jacksonville, FL
32205, United States
Hours
Certified by Goodwill Outlet Store and Donation Center • Mar 01, 2026
Reviews
3.2
257 reviews
5 stars
98
4 stars
30
3 stars
32
2 stars
15
1 star
82
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Numerous reviews highlighted aggressive and rude behavior from staff, particularly towards children and customers, leading to a negative shopping experience.
Store Organization
Customers frequently mentioned disorganization within the store, with items thrown into bins and a chaotic shopping environment.
Customer Service
While some staff were noted as friendly and helpful, many reviews pointed out a lack of professionalism and poor customer service skills among certain employees.
Product Quality
Several customers expressed disappointment with the quality of items available, describing them as dirty, damaged, or unsorted.
Pricing and Policies
Mixed feedback on pricing; some found good deals, while others criticized the pricing structure and policies regarding cart usage and checkout.
- MCMaddie Cutler2 days ago3.0Found some good stuff for a great price! My shopping experience was confusing and chaotic though. The employees shout things at you and expect you to know various store rules, but there’s no sign or board of any sort to communicate these rules to shoppers. While not all of the employees are unkind, people like Thomas speak to shoppers with a demeaning and unhelpful tone. Still fun though, just felt like a fever dream!
- ACAbby Cutler2 days ago3.0I think they had good stuff but it was very confusing. The two male staff were yelling at the customers throughout hour n a half I was there. The woman who was working cashier was very kind and deserves a raise for dealing with these cranky men. <3
- MMMLBFeb 18, 20264.0Passing through was pleasantly surprised to find a cart full of good condition clothing, of course missed a few with rips/stains but if u give yourself the time it’s worth a stop at $1.49 lb. A few vtg items & modern graphic tees. Carts are small. Rotations are a little confusing & it’s attached to a larger distribution center. The day I went it closed at 5. Not as big as Orlando bins but a few extra finds, 2 computer & tablet bags exactly what I needed in great condition. They have restrooms, water fountain, good parking but watch for their large trucks share the space. Also receive donations.
- MTmike thompsonJan 29, 20261.0Went there today and a tall white guy dark hair yelled at my kid today absolutely unacceptable!! She is 3!!! I am not going to support this place where you think yelling at my kids and treating me like I am a child while there was a lady shoving my other child and do NOTHING about it!! First time there and get yelled at!!! You are not in a position to yell at anyone especially children when my kid wasn’t doing anything wrong!!
- VLValerie LeaseJan 7, 20261.0There is a shopping cart for a reason. I was told I cannot push the cart in the place while shopping I am to guess because the vultures who wait along the wall for new bins. Why would you put your stuff in an unattended cart and keep walking the items you want back to it!! I was told to tell Goodwill to change the rules this is not how it is in all Goodwills.
Frequently Asked Questions About Goodwill Outlet Store and Donation Center
What is the primary mission of Goodwill Industries of North Florida?
Goodwill Industries of North Florida is a local non-profit that removes barriers to employment through training, education, and career opportunities for the communities they serve.
Where is Goodwill Outlet Store and Warehouse located?
The store is located at 4527 Lenox Ave, Jacksonville, FL 32205, United States.
What are the store hours for Goodwill Outlet Store and Warehouse?
The store is open Monday to Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
What payment methods are accepted at Goodwill Outlet Store and Warehouse?
The store accepts cash, Discover, Mastercard, and Visa as payment options.
What types of items can I find at Goodwill Outlet Store and Warehouse?
You can find thrift and secondhand items including vintage clothing, donations, and other shopping goods.
How can I contact Goodwill Outlet Store and Warehouse?
You can contact them by phone at +1 904-458-5877 or visit their website https://goodwillnorthfl.org/ for more information.
What services or shops are located near Goodwill Outlet Store and Warehouse that might interest customers?
Nearby businesses include Born Again Painters LLC for automotive repair and art restoration, Heavenly Chocolate Creations for bakery and candy, and Lowes for home improvement and hardware needs, offering diverse options before or after your visit.
Are there nearby places for car maintenance or detailing close to Goodwill Outlet Store and Warehouse?
Yes, Soufside carwash and detailing and P T Bryant Enterprises car dealer and automotive parts store are nearby, which can be convenient if you need vehicle care along with your shopping trip.
Can visitors combine a visit to Goodwill with nearby community or youth organizations?
Absolutely, nearby organizations include BSA North Florida Council and NFC Sea Scouts, which offer community services and youth programs, making for a meaningful visit in the area.
What is the history of Goodwill Industries of North Florida?
Goodwill Industries of North Florida was established in 1940, serving the community for over 80 years.
Brand Certified Facts from Goodwill Outlet Store and Donation Center
Goodwill Outlet Store and Donation Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website