DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
DeliveryNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Location
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Reviews
4.3
679 reviews
5 stars
418
4 stars
148
3 stars
65
2 stars10
1 star
38
What are people saying?
AI-generated from recent customer reviews
Selection Variety
Customers appreciate the wide variety of shoes available, although some express disappointment over limited sizes and specific styles.
Customer Service
Many reviews highlight excellent customer service, with staff being friendly and helpful, although there are a few negative experiences noted.
Store Organization
Several customers find the store layout confusing and poorly organized, making it difficult to locate specific items.
Pricing
Customers generally find the prices to be good, especially during sales, but some feel that certain items are overpriced.
Cleanliness
While some reviews mention a clean and well-maintained store, others report unsanitary conditions in certain areas.
AS
Alicia S
Feb 18, 2026
5.0
Great selection , only wish there were more sizes available for each Style
SE
Steven Eisenberg
Feb 11, 2026
4.0
Slim men's selections, but I was able to find an excellent shoe at a great price
AR
Aaron Rodriguez
Feb 7, 2026
5.0
The men's section is considerably smaller but I was able to find what I needed. Staff was friendly and the store was clean and orderly.
AS
Anthony S
Feb 5, 2026
3.0
Huge store with a variety of shoes. Huge store with an impressive variety of shoes. Unfortunately, finding what you’re looking for is a challenge due to the lack of organization. Men’s and women’s shoes are scattered throughout the store, and brands are mixed together with no clear layout. Because of this, the shopping experience was frustrating and not nearly as enjoyable as it could have been.
BC
Brian Crane
Jan 28, 2026
5.0
Wonderful experience.
I'm not a shopping guy and not even close to a shoe person so when I walked in I found the first lady I could and asked for help. She knew exactly what I was looking for and helped me with the best pair of Birkenstock's the fit what I was looking for. Thank you for great customer service.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What are the store hours for DSW Designer Shoe Warehouse in Jacksonville, FL?
DSW Jacksonville is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM. On November 23, 2025, it will be open from 10:00 AM to 6:00 PM.
Does DSW Designer Shoe Warehouse offer delivery services?
No, DSW Jacksonville offers in-store pickup but does not provide delivery services.
What types of products can I find at DSW Designer Shoe Warehouse?
You can find over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, jewelry, and other fashion accessories.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW Jacksonville accepts American Express, Discover, Mastercard, Visa, cash, Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Is there a rewards program at DSW Designer Shoe Warehouse?
Yes, DSW offers a free Rewards program called DSW Rewards which provides perks like certificates and special offers to members.
What services does DSW Designer Shoe Warehouse provide?
DSW offers in-store pickup and shoe donation services at the Jacksonville location.
Can I find coffee shops near DSW Designer Shoe Warehouse in St. John's Town Center?
Yes, nearby coffee shops include Gregorys Coffee and Starbucks, convenient spots to grab a drink before or after shopping at DSW.
Are there dining options close to DSW Designer Shoe Warehouse?
Yes, nearby dining options include M Shack Town Center, Fresh-Mex & Co., Shake Shack, Ted's Montana Grill, and P.F. Chang's, offering a variety of American and international cuisines.
What other fashion stores are located near DSW Designer Shoe Warehouse?
Nearby fashion stores include American Eagle, Buckle, Aéropostale, Lids, and Finish Line, making St. John's Town Center a great shopping destination.
Are there jewelry stores near DSW Designer Shoe Warehouse?
Yes, nearby jewelry stores include Banter, Rowan St. Johns Town Center, Kay Jewelers, and Levy Jewelers, convenient for complementing your fashion finds from DSW.
Brand Certified Facts from DSW Designer Shoe Warehouse
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Certified March 01, 2026Yext Knowledge Graph
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