Came in a couple weeks ago to try on some different jeans since my body has changed so much since becoming a mom. One of the workers (izzie) ran around probably 50 times grabbing me different style jeans to try on and not once did she complain. I came in again the other day just to browse and I saw izzie working again and let me just say, she is a hard worker! I used to hate the fitting rooms but her being there made the experience so much better!!! Hope she's there next time I go, I need more sweat sets. Whoever hired her knew what they were
NV
Nadia V
Dec 12, 2025
1.0
One of the worst customer service experiences ever; the manager is rude. Don't go there, you'll be treated badly.
AA
Anonymous
Nov 8, 2025
1.0
Staff is horrible an disrespectful, especially the old curly haired blonde lady
MG
Morgan Grasmick
Nov 2, 2025
1.0
I love AE, most of my clothes as well as my husbands are from there and have never had an issue with a store until this location.
Wendy sucks, her attitude is trash. We had nothing difficult nor special about our checkout process to warrant the aforementioned attitude.
Wendy acts like doing her job is an inconvenience, like ringing up clothes and issuing a military discount. Again, nothing was tasking or out of the norm for this.
But she can quickly switch to be nice to the small child that was with us, which is great. It just shows she’s clearly capable of bring pleasant with the adults too.
The rest of the staff were nice, Wendy just ruined the experience.
RM
Rikki Muns
Oct 11, 2025
5.0
I wanted to leave this review for a lady who was working there a few days ago who helped my daughter look at the snoopy slides but they didn’t have them in her size. I just wanted to tell her thank you for being so welcoming & letting us know the sale and just basically acknowledging me and my daughter. I came from Aeropostale next door & didn’t have any type of customer service. Shoutout to the girl there. I am not sure her name but I loved her customer service. She was very attentive. Thank you!
What are the main products offered by American Eagle at the Jacksonville Midtown Parkway location?
American Eagle offers a variety of clothing and accessories including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrances.
What are the store hours for American Eagle at this location?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does American Eagle offer in-store pickup or delivery services?
American Eagle offers in-store pickup and curbside pickup services but does not provide delivery.
Where is American Eagle located in Jacksonville?
American Eagle is located at 10281 Midtown Parkway, Suite 161, Jacksonville, FL 32246, inside St Johns Town Center.
What payment options does American Eagle accept?
American Eagle accepts Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa as payment options.
Can you tell me about nearby shopping options close to American Eagle?
Nearby shopping options include Sephora for cosmetics and beauty supplies, Buckle for men's and children's clothing, Kay Jewelers for jewelry, Aéropostale for clothing and fashion accessories, DSW Designer Shoe Warehouse for shoes, and Claire's for accessories and clothing.
Are there any dining options near American Eagle at St Johns Town Center?
Yes, nearby dining options include Marble Slab Creamery for ice cream and bakery items, Great American Cookies for bakery and coffee, Gregorys Coffee, Starbucks for coffee and smoothies, P.F. Chang’s for Chinese and Asian cuisine, California Pizza Kitchen for pizza and American dishes, and Healthy Way Cafe offering American cuisine.
What nearby attractions can I visit after shopping at American Eagle?
After shopping, you can visit Guana-Tolamato State Park for outdoor activities and skating, or relax at Town Center Promenade, a public plaza nearby.
How can I find American Eagle on social media?
You can find American Eagle on Facebook at 'American Eagle Outfitters' or via their page AmericanEagleMidtownParkwayJacksonvilleFL. Their Instagram handle is @americaneagle and their Twitter handle is @AEO.
Does American Eagle accept Apple Pay and other digital payment methods?
Yes, American Eagle accepts Apple Pay, Android Pay, as well as traditional payment methods like credit cards and cash.