Business Details
About
Watch StoreJewelry Store
Location
Hours
Reviews
4.9
689 reviews
5 stars
659
4 stars6
3 stars5
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff members, particularly highlighting the professionalism and knowledge of associates like Mariam, Steve, and Josephine.
Product Knowledge
Many reviews noted the staff's extensive knowledge about luxury watches, which enhanced the buying experience and helped customers make informed decisions.
Positive Experiences
The majority of customers reported positive experiences, often mentioning the welcoming atmosphere and the personal touch provided by the staff during their visits.
Reliability
Customers appreciated the reliability and commitment of the store, with many expressing satisfaction with their purchases and the overall service received.
Mixed Inventory Feedback
Some customers expressed disappointment regarding the limited inventory of new Rolex watches, indicating a desire for a wider selection.
- TCTommy Cheung3 days ago1.0I went to Mayors today with intentions on buying a watch. Josephine who was very nice and helpful was my salesperson. I was sold on breitling, she explained the difference between Tudor and breitling, she sold me on Tudor. She showed me the chronomat and I agreed to buy it. She said it was on sale and the tag had a dot. She gave me the price and was ringing it up. Something happened and she called manager over, then she informed me it was a mistake and the manager would not honor the sale price. The manager was very unprofessional and had nothing to say, not even apologetic just a blank stare . He offered a watchwinder for a watch I did not buy. If they put a dot on the tag showing it on sale they should honor it, mistake or not we were finalizing the sale. If they have a sale , management should review the sales items to ensure they are correct. Please call to discuss, you have my number.
- ARAdam Ruffes4 days ago5.0Beth, Varsha and Tony gave absolutely amazing service. From being highly responsive, taking the time to size and match the perfect set to the follow up this team was truly 1st class.
- MMMatthew M6 days ago5.0Declan is a breath of fresh air. Actually knowledgeable about his product and is understanding about wait times. As a salesman myself setting realistic expectations means a lot to me as a customer.
- FHFrances Hutto6 days ago5.0Mayor’s has incredible customer service! Their account managers are patient, informative, discreet and will go above and beyond. I wouldn’t go anywhere else when looking for a special purchase. The selections they can source are better than any jeweler I have ever worked with. I cannot say enough good things about this wonderful business. They have won us as clients for life.
- JHJeana HigginsNov 26, 20255.0I went into Mayors at the St. Johns Town Center to shop for a graduation watch for my son, and I had the most pleasant visit. From the moment I walked in, they treated me like absolute royalty. The service was warm, patient, and so professional. This is truly top-notch customer care. I left feeling confident in my purchase and appreciated as a customer. I highly recommend them!
Frequently Asked Questions About Mayors
Where is Mayors located?
Mayors is located at 4834 River City Drive, Suite #119, Jacksonville, FL 32246, USA.
What are the operating hours of Mayors?
Mayors is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products does Mayors specialize in?
Mayors specializes in watches and jewelry.
Does Mayors offer in-store shopping and pickup?
Yes, Mayors offers both in-store shopping and in-store pickup options.
Is there wheelchair accessible parking at Mayors?
Yes, Mayors has wheelchair accessible parking available.
How can I contact Mayors?
You can contact Mayors by calling +1 904-564-1972.
Where can I find more information or shop online for Mayors?
You can visit their website at https://www.mayors.com/.
Which nearby jewelry stores are close to Mayors?
Nearby jewelry stores include Tiffany & Co. and Omega Watches, which you might visit for additional luxury jewelry and watch options.
Are there dining options near Mayors for before or after your visit?
Yes, nearby dining options include Cantina Laredo for Tex-Mex cuisine, BurgerFi for fast food, and The Capital Grille for American steakhouse fare.
What other shopping experiences can I explore near Mayors?
Around Mayors, you can visit Louis Vuitton for fashion accessories, Forever 21 for clothing, and Apple St. Johns Town Center for electronics and mobile phones.