Business Details
About
Toy StoreToysLEGO Company Limited
The LEGO® Store St. John's Town Center in Jacksonville, FL brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
560 reviews
5 stars
441
4 stars
80
3 stars
23
2 stars6
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, enhancing the shopping experience.
Store Atmosphere
Customers enjoy the fun and engaging atmosphere, making it a great place for families and LEGO enthusiasts.
Product Selection
The store offers a wide variety of LEGO sets and unique items, although some customers noted that certain popular items were out of stock.
Pricing Concerns
Some reviews mentioned that prices can be higher than online options, leading to mixed feelings about value.
Cleanliness and Organization
The store is frequently praised for being clean and well-organized, contributing to a pleasant shopping experience.
- SYSteve YoungerDec 29, 20255.0Great service and selection
- MBMatthew BarkerDec 27, 20255.0The best way to feel like a kid again! My daughter bought the TRex and the Pixar lamp. these things are so detailed and so cool. At check out the lady made sure we had a lego account and made sure we got their points. We also got a free ferris wheel because we spent so much. The store is awesome and the staff was awesome. Can't wait to go back!
- LPLou Hickman-Space PatrolDec 22, 20255.0Great Lego Store in Jacksonville St. John’s Shopping Complex. An Incredible,Dedicated,Knowledgeable Staff willing to assist you immediately as you enter Front Door….
- BGBrian GrayDec 18, 20255.0Simply a cool place with unique toys of brands we love.
- JPJK PhotographyDec 15, 20254.012/15/2025: First time ever been here. My son has. Store super clean. Was greeted inside. Blown away by selection. Bought my son a F&F pink S2000 Lego model. Register experience was so/so. Felt like was being kinda rushed out so she can chitchat with her co-workers. Truly miss the personable interactions instead of a bland conversation. Probably would have convinced me to purchase some more F&F models honestly.
Frequently Asked Questions About LEGO® Store
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO® Store St. John's Town Center?
You can sign up for the LEGO VIP Program by visiting the store and asking a Brick Specialist to register you. You'll receive a welcome email with further instructions and a link to your digital card once registration is complete.
How do I redeem my LEGO VIP Points?
Earned VIP Points can be redeemed by visiting your VIP account on LEGO.com, where you can get vouchers for online or in-store shopping.
Does The LEGO® Store St. John's Town Center price match other retailers?
No, the store does not offer price matching because in-store and online shops sometimes have different promotions and discounts.
What can I do if my LEGO set is missing a piece or I lost one?
You can check the Pick-A-Brick wall in store for individual pieces or request a free replacement shipped to your door via LEGO.com under 'Help' and then 'Replacement Parts'.
Is there a cost to visit The LEGO® Store at St. John's Town Center?
No, all LEGO Stores, including this location, are free to enter.
Can I buy individual LEGO bricks at this store?
Yes, the store features a Pick-a-Brick wall where you can purchase individual pieces, which vary regularly. Stop by to see what's new!
How do I check if the LEGO set I want is in stock at this store?
You can visit LEGO.com and use the ‘Check Store Stock’ feature on the product page, or call the store directly for assistance.
What are the store hours for The LEGO® Store St. John's Town Center?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday until 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which nearby stores could I visit together with The LEGO® Store at St. John's Town Center?
Nearby you can find popular stores such as Hollister Co., Pandora, and Pottery Barn, making it convenient to shop for clothing, jewelry, furniture, and more during your visit.
How can I use nearby stores like Hollister Co. or Pandora when visiting The LEGO® Store?
After exploring LEGO sets, you might enjoy shopping for trendy clothes at Hollister Co. or picking out jewelry at Pandora, both located nearby to enhance your shopping experience at the mall.
Are there any nearby places where I can relax or dine after visiting The LEGO® Store?
Nearby locations like Tommy Bahama Marlin Bar & Store offer dining and cocktail options, perfect for relaxing after your visit to The LEGO® Store at St. John's Town Center.