Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 1675 W. 49th Street.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Many customers praised the exceptional service provided by staff members like Cookie, while others reported negative experiences with certain managers and staff members.
Product Quality
Customers frequently complimented the quality and variety of clothing available, noting the stylish designs and good prices.
Store Organization
The store was generally described as clean and organized, although some customers mentioned issues with fitting room availability and staff assistance.
Mixed Experiences
While many reviews highlighted positive shopping experiences, there were significant complaints about rude staff behavior and poor customer service from certain employees.
RL
Raciel sosa leyva
Dec 16, 2025
5.0
La mejor atención y experiencia me ayudó CUQUI, muy amable y atenta al servicio, recomiendo a todos los cliente que la busquen y le recomienden por ella
YL
Yosbel Lopez
Nov 30, 2025
1.0
Try to exchange a suit for larger size and a lady who claims to be the manager gave me a really nasty attitude saying the suit was missing one of 3 tags wish had come loose but was not missing
MS
Maria Saucedo
Nov 29, 2025
5.0
Kevin Excellent vendedor, muy amable y me ayudó mucho.
CP
Claudia Peñate
Nov 29, 2025
5.0
Me encanta la tienda y la atención muy buena de cooki
NM
Nubia Yolanda Martínez
Nov 20, 2025
5.0
Cookie muy exelente atención. Muy agradecida con ella. Gracias 🙂
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Westland hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is the return policy at Express Factory Outlet?
Returns and exchanges are accepted within 30 days for items purchased at Express Factory Outlet stores only. Items must have original tags intact. Returns are not accepted for items bought online or at Express or Express Men regular stores.
Where can I buy an Express gift card?
Express gift cards can be purchased at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Westland currently hiring?
Yes, to view and apply for open positions, please visit https://www.express.com/g/careers/.
How can I contact Express Factory Outlet customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, or suggestions.
Can I return online orders at Express Factory Outlet?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Sizes range from 00-14 and XS–XL for women's, and XS-XXL for men's, including pant sizes W28-38, length 30-34, and jacket sizes 36S-44L.
What are the operating hours for Express Factory Outlet in Hialeah?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment options does Express Factory Outlet accept?
They accept American Express, Cash, Diners Club, Discover, Mastercard, and Visa. Mobile NFC and debit cards are also accepted; cash-only is not required.
What nearby stores can I visit for additional fashion shopping?
Near Express Factory Outlet, you can visit Foot Locker, Payless ShoeSource, Journeys, H&M, and American Eagle Store for more clothing, shoes, and accessories.
Are there nearby dining options to visit after shopping at Express Factory Outlet?
Yes, Auntie Anne's offers bakery and fast food, and It's Just Wings serves chicken wings and casual dining, both nearby.
What beauty and salon services are available near Express Factory Outlet?
Nearby you can find Pelokitos US (beauty salon and barber), Unique Nails, J & N Nails Salon, and F & R Nail Salon offering beauty and spa services.