Windsor

Reviews

• JM

  Jessica Martinez

  Dec 17, 2025
  1.0
  I purchased a dress here on a Sunday and tried it on twice once in the dressing room and once at home to show the bride, since I planned to use it as a bridesmaid dress. While it was a cute dress, the shade of dusty blue was too dark and didn’t work. Five days later, well within the 14-day return window I returned to the Oaks Mall located in Gainesville, Florida to return the dress and continue shopping for the correct bridesmaid dress color. At that time, I was informed the dress could not be returned because it was considered a “formal event” dress. This was never explained to me at the time of purchase. If you plan on buying a dress here, I strongly recommend asking very specific questions about the return policy and getting confirmation before purchasing. Otherwise, you may only be offered store credit. At this point, it feels unfair that you can buy a dress, determine it doesn’t work, and then not be allowed to return it. To clarify, the tag was still attached, the dress was in mint condition, and it was never worn outside of trying it on.
• DS

  Danni Solomon

  Dec 5, 2025
  5.0
  First time customer, now im hooked! My auntie brought me to this store to help me find a "smart elegent" dress for my upcoming 5 year wedding anniversary. 3 lovely associates helped me find 24 dresses to try on. Narrowed it down to my 1 fave and they also found matching shoes in my size (5), a purse and bracelet. During the time we were there, my aunties grandson toddler was crying from being hungry and one of the associates brought him some cheezits! At the end of my shopping, the manager helped check me out and was amazing too. This store gets not a 5/5, they get a 10/10! I will 100% be back and im very glad good customer service isnt dead. Yall ladies rock!
• YT

  Y0uNgIn Tejay

  Aug 20, 2025
  5.0
  Amazing store, perfect if you are looking for something affordable to go out looking nice. Costumer service was top tier
• SR

  Shaneka Rutledge

  Dec 13, 2023
  5.0
  i want to say this store very clean...The young lady asha was very sweet and nice she help me out even tho she work in another department..most time you go to store nobody helps but asha was helping so many people in store while i was watching her she has a awesome spirit i really hope the company paying her good need me people like her.thank you asha for helping me find what i need

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