Business Details
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Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Location
Hours
Reviews
3.3
21 reviews
5 stars
11
4 stars0
3 stars
2
2 stars0
1 star
8
- ACAngel CrawfordNov 14, 20251.0Today at J Crew Factory I experienced rude treatment from the manager, Dominque F. I told the sales clerk that the jeans rang up at the wrong price. The table showed 19.95. Dominque yelled across the store that the jeans were not that price and dismissed what I said. I walked to the table and asked her to look. She saw the sign, snatched it off the table, and walked away. I returned to the register and told the clerk I did not want the jeans. I asked for their names so I could share the issue with her manager. Dominque then stepped in when she finished with another customer, she walked over and was defensive. The issue wasn't the price. I explained that her customer service was poor and that her behavior was rude. She cut me off multiple times and said "I'm not perfect" instead of fixing her disgusting attitude. The interaction showed no respect for customers and no accountability from a manager.
- GRGracie RogersJul 2, 20245.0The managers I talked to were so sweet and helpful. Had a great time just browsing and being out with my family.
- MLMarion Landua-FigueroaJun 2, 20245.0The customer service at This store is always excellent. Dominique has helped me on several occasions to find just what I wanted and gave great advise how to pair things up. Thank you Dominique for going above and beyond.
- KNKathy NFeb 8, 20243.0With the word factory I thought it was an outlet store. It is not.
Frequently Asked Questions About J.Crew Factory
What types of clothing and styles can I find at J.Crew Factory in Butler Plaza West?
You can find colorful clothes with effortless styles, colors, prints, and patterns for women, men, and kids, including the Kids' Crewcuts line.
What are the regular store hours for J.Crew Factory at 3910 SW Archer Rd?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does J.Crew Factory offer pickup or delivery services?
Yes, J.Crew Factory offers in-store pickup for orders.
What payment options are accepted at J.Crew Factory?
They accept multiple payment methods including Afterpay, American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, PayPal, Samsung Pay, and Visa.
Can I schedule a private shopping appointment at J.Crew Factory?
Yes, private shopping appointments are available; customers should call to schedule one.
How can I contact J.Crew Factory for inquiries or appointments?
You can reach them by phone at +1 352-204-8109 or email at store.1103@jcrew.com.
Is J.Crew Factory located near any dining options in Butler Plaza West?
Yes, nearby dining options include Sushi Matsuri Japanese Restaurant, Maple Street Biscuit Company, ZENSHI Handcrafted Sushi, Texas Roadhouse, Outback Steakhouse, and Pollo Tropical.
What other shopping options are near J.Crew Factory in Butler Plaza West?
Nearby shopping stores include GNC Live Well for supplements, Kirkland's for furniture and home decor, Carter's and Old Navy for children's clothing, and Best Buy for electronics.
Are there beauty and personal care services near J.Crew Factory?
Yes, nearby are Hair Cuttery for haircuts and Phoenix Nail Bar for nail and beauty services.
How can nearby places like Publix Super Market and Pharmacy be useful during my visit to J.Crew Factory?
You can conveniently do your grocery shopping at Publix Super Market, get pharmacy or medical supplies at Publix Pharmacy, and purchase beers or wines at Publix Liquors all located near J.Crew Factory.