Goodwill Retail Store, Donation Center, and Employment Services - Gainesville South

3.7
540 reviews

About

Thrift StoreGoodwill Industries of North Florida, Inc.
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve. Turning your donated items into career opportunities and contributing to a better community. That's the power of Goodwill.

Location

Goodwill Retail Store, Donation Center, and Employment Services - Gainesville South
3520 SW 34th ST, Gainesville, FL
32608, United States

Hours

Reviews

3.7
540 reviews
5 stars
216
4 stars
118
3 stars
96
2 stars
42
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff interactions; some praised friendly service while others reported rudeness and poor handling of issues.

Pricing

Many customers found prices to be excessively high for donated items, with some items priced higher than new alternatives.

Store Organization

Customers expressed frustration over clothing being organized by color instead of size, making shopping difficult.

Store Condition

Feedback on cleanliness and organization varied, with some noting a clean and well-maintained store while others reported disorganization and dirtiness.
  • PC
    P C
    Jan 6, 2026
    2.0
    Paying for any clothes here is like going anywhere else. The prices are high for used stuff. This is ridiculous.
  • HH
    Heather
    Jan 6, 2026
    1.0
    You spend an hour walking around digging through bins and unorganized shelves to get a good deal...then when you get to the register the cashier's and managers will say something was priced wrong and it more than the price tag! I just spent time shopping and wanted that item because of the price,now after spending an hour in your establishment,I can't purchase it for that price because YOUR EMPLOYEES priced it incorrectly? I was told I couldn't purchase items without a managers consent today because 2 items had 2 different prices ($1) difference. Would I have paid the additional $1 if it were priced correctly? Absolutely!!! BUT because they marked them on their own $1 LESS than the other sticker on them,I should have gotten them for the lesser price! Your ignorant employees are not my fault! Absolutely sickening experience! Not to mention they never have any sets, pieces, electronics with cables or plugs together! If you purchase any of these items from them,you might as well just throw your money in the toilet!
  • CH
    Carrie Hyde
    Dec 30, 2025
    3.0
    So much glassware and stuffed animals. A lot of clothes well organized.
  • MB
    Marina Burgner
    Dec 22, 2025
    2.0
    Staff and everything is fine, but the fact that the clothes aren’t organized by size is ridiculous. It looks nice to be organized by color, but it’s annoying to attempt to shop for clothes.
  • EP
    Emily Paraboschi
    Dec 10, 2025
    2.0
    They somehow had FOUR (4) cashiers and took ages to work through each customers purchase. Slowest customer service I have ever seen at an establishment. Once I was being rang up, the cashier broke two of my glass items while putting them in the bag. Nothing protecting them. I didn’t notice till out of the store, but luckily caught it before I left the parking lot. I went back in, waited in the long line again. I get up there and she says she can’t do anything. I ask about a refund, and she said she can only let me go pick out some candies in exchange??? I told her that I just would like a refund for those items, and again told me they can only do returns for electronics. I kindly asked again, and she finally did a refund. Ridiculous any of that happened.

Frequently Asked Questions About Goodwill Retail Store, Donation Center, and Employment Services - Gainesville South

What services does Goodwill Retail Store, Donation Center, and Employment Services - Gainesville South offer?

Goodwill Industries of North Florida offers a thrift store and donation center, along with employment services including training, education, and career opportunities to help remove barriers to employment.

Where is Goodwill Retail Store, Donation Center, and Employment Services - Gainesville South located?

It is located at 3520 SW 34th ST, Gainesville, FL 32608, United States.