Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fort Myers, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed experiences with staff; some customers praised helpful employees while others reported rudeness and unprofessional behavior.
Store Condition
Many reviews noted the store's cleanliness issues, with reports of dirty restrooms and disorganized displays.
Product Variety
Customers appreciated the variety of clothing and sales, but some expressed disappointment in the lack of stock and sizing options.
Checkout Experience
Long wait times at checkout were frequently mentioned, with complaints about insufficient cashiers and slow service.
VS
Vicki Stanley
Feb 19, 2026
5.0
Great
YB
Yanelys Basail
Feb 1, 2026
5.0
I had a great experience at JCPenney thanks to Kent. He was extremely helpful, friendly, and professional. He took the time to assist me and made me feel valued as a customer. I truly appreciate his help and would gladly shop there again because of him.
RZ
Randy Zapata
Jan 27, 2026
5.0
Great sales and attention
DM
DP Mckinney
Jan 11, 2026
5.0
Lot's of sales on men's clothes
CP
Cathy Patton
Dec 29, 2025
5.0
I was in there.i went back for the second time and went upstairs . That part of the store should be downstairs. A lot more of a selection with clothing.
yesterday and store is really junky. Is there anywhere else u can use pennys gift card