lululemon

Reviews

• DD

  David Dami

  2 days ago
  5.0
  The lululemon at River Market in Fort Lauderdale is easily one of the best locations I’ve visited. The new space is stunning and large, but the real standout is the management. The manager over there, Victoria (or “V”), has cultivated an incredible welcoming culture. She is approachable, genuinely attentive to customer needs, and leads by example so her team of educators are just as helpful as she is providing top-notch service. It’s rare to find a store with such a positive, high-energy vibe, yet at the same time it feels so laid-back and friendly that it makes shopping there a total breeze. Best lulu in the area, hands down.
• LW

  L Washington

  Feb 25, 2026
  1.0
  Stereotyped and judged upon entrance standards no purchase made.
• WP

  Walter Pach

  Jan 3, 2026
  5.0
  Great and friendly staff
• AL

  Angeline Lazaro

  Dec 3, 2025
  1.0
  No ownership and accountability from the staff here. I received the wrong item in the mail and they’re directing me to call customer service. What a waste of time! Don’t come here if you have a problem with an online order.
• MS

  Matthew Sauerwald

  Nov 21, 2025
  1.0
  The more I thought about my recent experience with Lululemon the more I feel like something is really off about the way you process online orders. My most recent online order was for 4 hats. Your store only shipped me 3 even though they certified they had sent me all 4. When I contacted your Lululemon customer support, I told them all I wanted was the 4th hat. I didn't want a refund. They told me that the 4th hat that I wanted was not in stock. That raises obvious issues: if the hat was never in stock, why was it showing as available online? Second, it the hat was not in stock then the fact that Lululemon certified they sent me 4 hats was simply not true. Lululemon put it on me to chase down the refund and was happy to take my money for a transaction that never occurred. This is not the way a business should work. I shop online all the time and have never had an experience like this since the early days of the internet. For such a nominal amount of money, Lululemon has taught me that it really doesn't care about the customer experience and this is one customer who will be taking his experiences elsewhere.