Very Unprofessional and Disrespectful Experience at This Store
I visited this Calvin Klein store today around 3:15–3:20 PM and had a very disappointing experience. I came simply to make a return, and I was treated with an attitude that was both unprofessional and disrespectful.
The associate told me that I should not come to return items on Black Friday and that I “should come back another day.” I was rushed, pressured, and spoken to as if I was bothering them. When I explained that I needed to return the item today, the associate said they were “not sure if they would even accept my return” if I wasn’t fast enough.
Another female associate also joined in and questioned why I was returning the item at all, which is not something customers should ever be criticized for. The whole interaction made me feel very uncomfortable and unwelcome.
For the record, this is not about race — I do not discriminate against anyone.
This is about the attitude and lack of professionalism from the staff who assisted me. No customer should be made to feel rushed, judged, or talked down to for simply trying to process a return.
I hope management will address this issue so other customers do not experience the same treatment.
PH
Pebbles Hicks
Jan 15, 2023
5.0
Best customer service
FS
Frosty Sunbird
Feb 19, 2022
1.0
Well stocked, but little selection, puny sizes, limited to black and white colors, and devoid of design. 1. Large, shapeless tops in black or white, XS-L. 2. A few mom shorts and high-waist scrawny jeans. 3. Padded foam bras in black or beige. 4. Bras and panties in S to L— few XLs and no XXL. 5. Men’s underwear in sizes S-M. Packaged underwear includes L and XL. 6. TINY selection of bags.
Is this shapeless stuff really designed? There is nothing unusual, nothing special, worse selection than the minimalist CK website. Who knew it would be so difficult to use a gift card.
WC
walter Catano
Dec 11, 2021
5.0
Limpio organizado y sobre todo al pagar
15 % extra dando tu correo electrónico
The Calvin Klein store is located at 10562 Emerald Coast Parkway West, Suite #88, Destin, FL 32550, United States.
What are the regular operating hours for Calvin Klein?
Calvin Klein is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
How can I contact the Calvin Klein store?
You can reach the Calvin Klein store by phone at +1 850-650-4828 or email at co016store@ck.com.
What payment methods are accepted at Calvin Klein?
Calvin Klein accepts American Express, Apple Pay, Cash, MasterCard, and Visa.
Is the Calvin Klein store currently open?
The Calvin Klein store is not closed and operates according to its usual hours.
Which category does the Calvin Klein store belong to?
Calvin Klein is categorized as a PVH brand and operates as a clothing store.
Which nearby clothing stores can I visit along with Calvin Klein?
Nearby clothing stores include several Calvin Klein locations, Carter's (children's clothing), The North Face, Rack Room Shoes, Saks Fifth Avenue Off Fifth, Saks OFF 5TH, Merrell, Polo Ralph Lauren Factory Store, White House Black Market, Hanesbrands, and DKNY.
Are there any nearby places to shop for accessories near Calvin Klein?
Yes, nearby accessory shops include Swarovski and Sea and Sand Jewelry, offering jewelry and fashion accessories.
Where can I find luggage stores near Calvin Klein?
The TUMI Outlet Store - Destin is a nearby retail store specializing in luggage and travel bags.
Are there any places to eat near the Calvin Klein store?
You can visit Camille's Sidewalk Cafe nearby, which offers American restaurant and cafe dining options.