Edible Arrangements

Reviews

• RC

  R C

  Feb 14, 2026
  5.0
  The fact people leave less than five stars for a business due to their own decisions in life is wild. This is a business aka place an order and pick it up or get it delivered. Canceling an order on the day it’s due or putting in a wrong address for delivery then penalizing a business is blasphemy. I placed an order on a holiday and it was ready the same day. The person working the counter was polite and kind. Thank you Natasha!
• SS

  Scott Stagg

  Feb 14, 2026
  5.0
  I had a wonderful experience with Edible Arrangements! The fruit was fresh, beautifully arranged, and delivered right on time. It made such a special gift and looked even better in person than online. The chocolate-covered strawberries were delicious! I will definitely be ordering again. Natasha was so helpful!
• AT

  Anthony Torres

  Feb 14, 2026
  5.0
  Natasha was so incredibly amazing helping me pick out the perfect edible arrangement for my fiancé I can’t thank her enough for being so kind and compassionate about what she does. Thank you again Natasha I can promise I will be back again.
• MC

  Melanie Carrasquillo

  Feb 13, 2026
  1.0
  O if i could, I placed a delivery order yesterday to avoid the Friday and Saturday Valentine’s Day rush. I submitted the order around lunchtime, and by 4 PM it still had 3–5 stops ahead. Since this was a surprise delivery for my partner at work, I called the store for an estimated time. I was told they had over 500 orders these days, so I decided to reschedule the delivery for today Friday. This morning, I chose to cancel and pick something up myself instead due to what they told me of the amount of orders. I called the store right at 8 AM. I was placed on hold and then disconnected. I called multiple times after that, and it seemed like calls were being picked up and hung up. When I contacted the corporate customer service line, they answered immediately what a coincidence but initially refused to issue a refund or even a store credit. I requested to speak with a manager. During that conversation, she was very unprofessional and repeatedly said she could not cancel or credit the order because it had already been “made.” However, the order consisted of strawberries, two $2.99 balloons, and a rose items that are clearly in stock and resellable, especially during Valentine’s volume and i was in communication with store to have more or less a est time. After going back and forth, she finally placed me on hold and returned saying the refund was processed. I thanked her and even said I didn’t mean to be a pain, I was simply advocating for fairness on an almost $80 order yet she hung up on me. I remained respectful but firm throughout because the lack of accommodation, communication, and organization especially knowing Valentine’s Day was approaching was extremely disappointing if they know that they are extremely busy why not having a plan and more organized execution and communication with customers or do not let people order online for days that they are at capacity period. It’s a shame because Edible Arrangements used to be my go-to for special occasions. Experiences like this are why many customers are turning to services like Uber Eats, DoorDash, or TaskRabbit, where communication and customer service feel more reliable. Unfortunately, after this experience, I would not recommend this store. **********Fun fact business location is OPEN 24 hours and As I previously explained, this order was not even for me, it was for my partner at work. I waited for hours before deciding to call the store, as I was advised, because there was no estimated delivery time. The order then had to be rescheduled. I understand you are a business and that high-volume days happen. However, please do not try to misrepresent the situation to cover what was clearly poor organization and service. I am very pro-business and always try to be understanding, but when a customer is treated without dignity or respect especially while remaining polite and communicative that is a problem. You can review your call logs and see the number of times I reached out regarding this order. I always stayed in communication and was consistently told that you had a large volume of orders. From my perspective, no real exception or accommodation was made. The delivery was never completed to the business location, and when I called, the order was still in transit with several stops ahead. Please take this as constructive feedback and an opportunity to improve communication and service going forward.
• IP

  Israel Perez

  Feb 12, 2026
  5.0
  I don't really ever write reviews unless it's something that really wowed me (very rare with society these days). But, I would just like to give positive feedback to an employee by the name of Natasha. Natasha was so understanding and also had the patience and empathy to assist with a problem related to my order. Natasha took the time to listen and help me find a solution to my problem. We definitely need more people like her in the world. Natasha, thank you so much for your help!! Even though I couldn't see you in person, I'm pretty sure you were smiling while you were being so helpful, so keep on smiling and continue learning that Spanish!!!!