Brand Certified
JCPenney
4.2(2119 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
27001 US Hwy 19 N, Clearwater, FL
33761, United States
Certified by JCPenney • Mar 01, 2026
(727) 796-2191
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/fl/clearwater/clothing-stores-clearwater-fl-1475.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Clearwater, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.2
2,119 reviews
5 stars
1,187
4 stars
493
3 stars
225
2 stars
95
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individual employees who provided exceptional service.
Store Cleanliness
The store was frequently noted as clean, well-organized, and easy to navigate, contributing to a pleasant shopping experience.
Pricing Issues
Several reviews mentioned discrepancies in pricing, including issues with sale items not being honored at checkout and confusion over product prices.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about understaffing, long wait times, and poor service in specific departments.
Product Selection
Customers appreciated the variety and quality of products available, especially in categories like jewelry and clothing.
- ECerika childers3 days ago5.0Good items love the price.
- MKMichael Kunze4 days ago5.0Always enjoy shopping at JC Penney
- SMStacey MarottaFeb 11, 20265.0Staff was great. Found slippers, bra and black pants that I needed.
- MCMarquis ClarkFeb 10, 20265.0I LOVE JCPENNEY
- SDShawn DavisDec 21, 20255.0I was in there today and met the.most delightful, helpful and by far the best asset to the entire jewelry department JANET! I have had some issues recently with the Fine Jewelry manager and assistant manager but Lisa the store manger was absolutely helpful in remedying those issues. We can shop anywhere for jewelry, and while I vowed to never return here, JANET completely restored my faith in retail customer service. I needed to get a link adjustment on a watch I bought for a gift, was even going to return it and buy it elsewhere, but I didnt. JANET was just the best. I bought another watch from her as well today because of her demeanor and APPROACH! PLEASE MANAGEMENT TAKE CARE OF THOSE EMPLOYEES WHO ACTUALLY CARE AND SERVICE YOUR CUSTOMERS!!!!!!
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Clearwater, FL?
You can find a wide variety of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at the JCPenney Clearwater location.
What are the operating hours for JCPenney in Clearwater?
The Clearwater JCPenney is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for your convenience.
What payment methods are accepted at the Clearwater JCPenney?
The store accepts American Express, Check, Discover, Mastercard, and Visa payment options.
Is the JCPenney location at Countryside Mall wheelchair accessible?
Yes, the Clearwater JCPenney has a wheelchair accessible entrance for customers.
Can I shop for beauty products at the JCPenney in Clearwater?
Yes, JCPenney offers beauty products including skincare, makeup, and has beauty deals available.
Where is the Clearwater JCPenney located within the Countryside Mall?
The Clearwater JCPenney is located inside Countryside Mall at 27001 US Hwy 19 N, Clearwater, FL 33761.
What other nearby stores can I visit for children's clothing when shopping at JCPenney?
Nearby stores such as Justice and The Children's Place offer a great selection of children's clothing and are located close to JCPenney at Countryside Mall.
Are there beauty salons or spas near the JCPenney at Countryside Mall?
Yes, nearby places include Jcp Salon Countryside Mall, NailSpa Countryside Mall, Nail Spa Westfield Countryside, and Hair Plus for beauty and salon services.
How can I access JCPenney via public transportation?
You can access JCPenney conveniently via the Countryside Mall Train Station located nearby, making transit to the mall easy.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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