Nordstrom Rack The Shoppes at University Town Center

Reviews

• DG

  David Guptill

  Feb 7, 2026
  4.0
  Great spot, good inventory great shoe section. Some great prices.
• DG

  David G

  Feb 6, 2026
  3.0
  Odd that the west coast outlets have a much broader selection at better discounted prices. They never heard of the Greg Norman collection at this location and only the Tommy Bahama was at a slight discount. I'm accustomed to the Rack having bargains, this one, not so much.
• HD

  Harry J Daza

  Jan 25, 2026
  5.0
  Great place to find Great products at a good price clean organized and good customers service
• ZH

  Zina Hodge

  Jan 19, 2026
  4.0
  Great selection of baby and kids clothes and big kid shoes. Wide variety of shoe options for adults. I wish they had more casual dresses for women.
• TT

  Therios

  Jan 18, 2026
  1.0
  I’m writing to share a disappointing experience I recently had at the Nordstrom store in UTC Sarasota/Bradenton. I attempted to return a toddler suit that was sized 12 months and exchange it for a 24-month size, as it no longer fits. The item was never worn and still had the original tags attached. I also had four additional items ready to purchase during the same visit. However, the store manager informed me that returns are not accepted without a receipt. This was surprising, as my understanding—based on Nordstrom’s long-standing reputation and publicly stated policies—is that returns are generally accepted even without a receipt. This inconsistency was frustrating and ultimately resulted in a lost sale. Not only that but closed my account too. I believe situations like this highlight the need for clearer communication and alignment around return policies. Either the policy should be made very clear to customers, or store management should be better aligned with the company’s stated standards. Otherwise, experiences like this risk damaging customer trust and loyalty.

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