Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Boynton Beach, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,191 reviews
5 stars
689
4 stars
286
3 stars
122
2 stars
39
1 star
55
What are people saying?
AI-generated from recent customer reviews
Photo Services
Numerous customers expressed dissatisfaction with the photo services, citing long wait times, poor communication, and issues with photo quality.
Customer Service
Mixed reviews on customer service; while some employees received praise for their helpfulness, others were criticized for being unprofessional and unresponsive.
Store Condition
The store was frequently described as needing repairs and updates, with complaints about broken escalators and overall cleanliness.
Product Availability
Customers appreciated the variety of products available, but some noted a lack of selection in certain departments, particularly women's clothing and shoes.
Pricing and Value
Many customers found good deals and competitive prices, although some felt that prices were too high or inconsistent with product quality.
- CCC. CrumpDec 27, 20251.0If I could do zero stars I would. Arrived at my appointment on time(2:00p). Didn’t start the photo shoot until almost 3:00p. The photographer seemed as if he either was tired or not feeling well. Wasn’t much help with offering different poses for me and my daughter. His voice was so low we could barely hear him, which made us frustrated because we had to keep asking him to repeat himself. Then to top it all off…. as we waited to choose our pictures, the photographer came and told us he DELETED our pictures by mistake and we would have to reschedule. This was a major inconvenience as my daughter lives out of town and was leaving the next day to go back home. So we both were HIGHLY DISAPPOINTED! Moving forward, we definitely will not be returning and will recommend that anyone else considering JCP in the Boynton Beach mall for photos to NOT WAiST THEIR TIME!
- CHChris HastingsDec 25, 20255.0Good but Christmas shopping is very different now days
- EGElsie Pierre GillesNov 26, 20255.0Beautiful place
- SZSofia ZwierzynaNov 23, 20251.0Worst JCP Photo experience I have ever experienced. Appt was at 3:45. Didn’t leave until 5:30pm and still didn’t get my photos. I have 2 young kids. We waited 35 min to actually have our appt. By that point, our kids were over being there and having to sit and wait. I was sweating from having to hold and entertain them and my hair was a mess. I expected to have my appt at 3:45, not 4:30 or 4:45. There was absolutely no sense of urgency. After we finished with the photos I waited another 30 minutes for the guy behind the computer to add some stupid lay overs that I had no interest in purchasing. I could’ve just told him I was going to purchase all my photos and saved both his and my time. But wait it gets better. Then I am ready to check out and the Apple Pay doesn’t work. I tried 3 times. I did not have my physical card. So after all the tries, I got no photos and they could not collect any payment. Not worth it if you have small kids.
- PRPenny ReynoldsNov 20, 20255.0The manager was very helpful as I was looking for a specific work clothes
Frequently Asked Questions About JCPenney
What are the regular store hours for JCPenney in Boynton Beach?
JCPenney in Boynton Beach is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is the JCPenney store in Boynton Beach located?
The JCPenney store is located at 801 N Congress Ave, Boynton Beach Mall, Boynton Beach, FL 33426, USA.
What types of products can I find at JCPenney Boynton Beach?
You can find a wide selection of apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney Boynton Beach offer curbside pickup and free shipping?
Yes, JCPenney offers free shipping and curbside pickup options for your convenience.
Which payment methods are accepted at JCPenney Boynton Beach?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks. Debit card payments are also accepted; cash only is not required.
Is JCPenney Boynton Beach wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
Are there any other department stores nearby JCPenney in Boynton Beach?
Yes, Sears is a nearby department store you can visit at Boynton Beach Mall alongside JCPenney.
Where can I find a good bakery near JCPenney in Boynton Beach?
You can visit Holy Pan, Annie's Cookie Factory, or Auntie Anne's bakery near the JCPenney store in Boynton Beach Mall for delicious baked goods and treats.
Are there beauty salons near JCPenney Boynton Beach where I can get hair or beauty services?
Yes, Erin Salon offers hair and beauty services close to JCPenney. Additionally, Sephora inside JCPenney provides beauty products and services for skincare and makeup.
What nearby stores offer footwear options near JCPenney Boynton Beach?
Besides JCPenney, you can find footwear at Finish Line, Rack Room Shoes, and other shoe stores located near Boynton Beach Mall.