Business Details
About
Thrift Store
Discover a unique treasure hunt experience at your local Goodwill Manasota Retail Store. We offer thousands of new-to-you, one-of-a-kind items that change daily. Every purchase is more than just shopping, it’s a step toward empowering your community. Your finds fuel our mission of Changing Lives Through the Power of Work, funding essential job training programs, providing stable, market-competitive jobs for our team members, and creating brighter futures. Enjoy a clean, organized store and feel good knowing your choice supports a sustainable, circular economy.
Location
Goodwill Retail Store & Donation Center - Boynton Beach
9796 South Military Trail, Boynton Beach, FL
33436, United States
Hours
Reviews
3.5
253 reviews
5 stars
94
4 stars
54
3 stars
37
2 stars
18
1 star
50
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported that the store was dirty and poorly maintained, with dust and unsanitary conditions.
Customer Service
There were numerous complaints about rude and unhelpful staff, with some customers expressing dissatisfaction with management's attitude.
Pricing Issues
Customers noted that prices were often unreasonable for donated items, with some feeling that the store had become greedy.
Store Organization
Several reviews mentioned that the store layout was confusing and cluttered, making it difficult to shop effectively.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- CPChris PerezDec 9, 20251.0This place is extremely filfthy! So Much dust!!! You can even taste it! My family and i had to leave because it was causing us bad allergies! I even saw an old lady leave for the same reasons. This location really needs to do something about this!
- BCBob ColemanOct 31, 20252.0Dropped off several toddler activity toys my granddaughter outgrew. The attendant at the drop off didn't speak and acted as though he didn't want to be there. No customer care. Goodwill?
- NONancy OrtizOct 10, 20251.0The prices at this Goodwill location are completely unreasonable, especially considering that all the merchandise is donated. Many items are overpriced, and the employees can be very rude. There also seems to be clear favoritism — I’ve seen certain customers who run resale businesses get access to the best merchandise before it even reaches the shelves. On multiple occasions, I’ve witnessed staff removing clothing from the racks when the tag color of the week goes on sale, preventing customers from getting the half-off discount. This is unfair and deceptive. Because of these practices, I no longer purchase clothing here. Goodwill should remember that their items are donations, and prices should reflect affordability for the community — not profit.
- KMKyle MaxsonSep 10, 20251.0Doors don’t open til 9am, please change your hours. There’s a donation center in the same plaza so I think it’s silly to list your hours as 7am for donations when people will most likely just go next door to donate. People come here to shop… wasted my time driving here.
- GMGigi MonroeSep 7, 20253.0Thrift store opens at 9am not sure if donation is open at 7am
Frequently Asked Questions About Goodwill Retail Store & Donation Center - Boynton Beach
How do I get coupons?
We no longer offer monthly coupons. If you would like to receive exclusive coupons, upcoming sales information, infomation about our mission and services. SYou can sign up for our newsletter on our website, or in-store when you check out.
Where do I donate?
Gently used clothing and household goods may be dropped off at any of our store and/or attended donation centers. We ask that large furniture be dropped off at one of our retail locations.
How do I sign up for the newsletter?
You can sign up for our newsletter on our website, or in-store when you check out.
What are your hours?
Hours vary by location. Visit our "Locations" page, select the location you'd like, then click "View More Info" to learn more about that location.
How do I sign up to get email notifications?
You can sign up for our newsletter on our website, or in-store when you check out.
When is the next sale?
For more information about our upcoming sales, sign up for our newsletter, where you'll receive upcoming sales information, exclusives coupons and infomation about our mission and services. You can sign up for our newsletter on our website, or in-store when you check out..
How do I donate?
Gently used clothing and household goods may be dropped off at any of our store and/or attended donation centers. We ask that large furniture be dropped off at one of our retail locations. Simply drive through any of our attendent donation center drive-thrus and a team member will assist you with your items.
How do I apply for a job?
You can search for current job openings, and apply on our website. You can also pick up a paper application at any of our retail stores.
How do I donate money?
Financial donations can be made on our website.
How do I contact Goodwill Manasota?
You can contact our Corporate office by calling 941.355.2721, or by filling out a form online.
Do you have a furniture pickup service?
Goodwill Manasota does not offer a furniture or single item pickup service. We do have a White Glove Service, which is a FREE packing service for an entire home. If you are downsizing, buying/selling a home, or find yourself in another transitional stage of life, Goodwill can help lessen your burden. We will come to your home or business, pack up your entire household of resellable items that you would like to donate, and transport them to our Goodwill donation centers and retail outlets. There is never a charge for the White Glove Service and we provide an itemized receipt for tax purposes.
Do you have Color of the Week sales?
Goodwill Manasota does offer Color of the Week tag sales. Get 50% off the selected color tag at participating locations. Not valid at our Bookstores or Bargain Barns. Look for signage in our stores or ask an associate for more details, or like us on Facebook to get weekly reminders. Colors change weekly, so get the great deals while they last!
Are you hiring?
Goodwill Manasota is always accepting applications. To view our open positions, please visit our website.
What can I donate?
Thank you for donating to Goodwill. Your gently used clothing and household items help change people's lives through the power of work. Before you donate, please review our list of items we do not accept at our donation centers on our website at experiencegoodwill.org.
What Can I Buy at Goodwill?
Shopping at Goodwill is about the thrill of the hunt. Each store has a large selection of clothing, household items, furniture, books, electronics, toys and more – all at a great value. With thousands more items hitting the sales floor daily, inventory is ever\-changing. If you see something you like, buy it while you can! It might not be there when you come back.
Where is Goodwill Manasota located?
The Goodwill enterprise is a network of 157 community-based, autonomous organizations in the United States and Canada with a presence in 12 other countries. **Goodwill Manasota** serves four countries on the West coast of Florida. We have retail stores, donation centers and mission services offices in **Manatee, Sarasota, Hardee and Desoto counties.** ExperienceGoodwill.org has information specific **only to** Goodwill Manasota. For more information about Goodwill locations outside of this four county area, we suggest an online search of the area, followed by "Goodwill". For example, "Spokane Washington Goodwill".
Do you accept vehicle donations?
Yes, Goodwill Manasota accepts vehicle donations. Please click "Learn more" for more information".
How does shopping at Goodwill support the community?
Revenue from store sales funds our mission. On average, nearly 90 cents of every dollar is reinvested into job training and employment services that help individuals in our communities overcome barriers and build brighter futures.
Is Goodwill only for low-income shoppers?
Not at all! Goodwill is for everyone. We offer a unique treasure hunt experience for all shoppers, and every purchase, no matter the size, makes a positive impact in our community.
How is Goodwill funded?
Goodwill is a nonprofit. We are primarily funded through sales from generously donated items. This sustainable model allows us to reinvest an average of nearly 90 cents of every dollar back into our mission of Changing Lives Through the Power of Work.
What are the operating hours of Goodwill Retail Store & Donation Center - Boynton Beach?
The store is open every day from 8:00 AM to 8:00 PM.
How can I receive exclusive coupons and information about upcoming sales?
You can sign up for the newsletter on our website or in-store at checkout to receive exclusive coupons and upcoming sales information.
Where can I donate gently used clothing and household goods?
Donations can be dropped off at any of our stores or attended donation centers. Large furniture items should be dropped off at retail locations.
Does Goodwill Manasota offer any clothing or tag sales?
Yes, we offer Color of the Week tag sales with 50% off the selected color tag at participating locations, excluding Bookstores or Bargain Barns.
How do I apply for a job at Goodwill Manasota?
You can view open positions and apply on our website or pick up a paper application at any retail store.
Does Goodwill Manasota accept vehicle donations?
Yes, vehicle donations are accepted. More information is available by clicking "Learn more" on our website.
How does shopping at Goodwill support the community?
Store sales revenue funds job training and employment services which help individuals overcome barriers and build brighter futures.
Are there other Goodwill locations near the Boynton Beach store?
Yes, nearby locations include the Goodwill Boynton Beach Donation Center, which also accepts donations and provides community services.
What entertainment options are near the Goodwill Boynton Beach location?
You can visit Alco Boynton Cinema nearby for movies, making it a great spot to enjoy before or after shopping at Goodwill.
Are there dining options close to the Goodwill Retail Store & Donation Center in Boynton Beach?
Yes, nearby restaurants such as Porto Bella (Italian and pizza) and Wok Inn (Chinese and Asian) offer convenient dining choices when visiting the area.