Business Details
6000 Glades Road, Boca Raton, FL
33431, United States
Certified by Cartier • Mar 01, 2026
(561) 367-9100
Certified by Cartier • Mar 01, 2026
About
Certified by Cartier • Mar 01, 2026
Jewelry StoreFashion Accessories StoreJewelerDiamondsPerfume StoreGift ShopCartier
A note to our clients
In light of the evolution of COVID-19, our Maison is more than ever committed to playing its part to fight against the spread of the virus and it is our duty to act to minimize risk of. In line with the World Health Organization and local health authorities' guidelines, our boutiques are temporarily closed until further notice.
Cartier.com
You can continue to order online or call 1-800-CARTIER should you wish to place an order with a Cartier Ambassador. Cartier Ambassadors can assist with any questions or with arranging safe and secure shipping options, as well as available repair and service solutions for watches and accessories.
Returns & Exchanges
To ensure the health and safety of our teams, partners, and clients, our return and exchange policy is updated as follows:
In-store: As Cartier boutiques in the United States and Canada are temporarily closed, in-store returns and exchanges are unavailable.
Online: We are temporarily not accepting returns or exchanges of online purchases made after February 24. If you purchased an item after this date, our standard 30 day return and exchange policy will apply from the date that returns are accepted again.
In the meantime, please hold onto your creation and note that to be eligible for return or exchange, your item:
Must be in perfect condition & unworn;
Cannot be personalized;
Should be returned with the appropriate sales receipt, any accompanying packaging, GIA certificates, etc.
Details
- DeliveryNot available
- Requires appointmentAvailable
- DebitNot available
- Curbside pickupAvailable
Location
Certified by Cartier • Mar 01, 2026
Hours
Certified by Cartier • Mar 01, 2026
Reviews
3.9
183 reviews
5 stars
122
4 stars
8
3 stars
8
2 stars
5
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising individual associates for their helpfulness and professionalism, while others report rude and dismissive behavior from staff.
Sales Experience
Several customers had positive experiences with specific sales associates who provided personalized service, while others felt ignored or unvalued during their visits.
Store Management
There are complaints about the management's handling of customer issues, with some customers expressing dissatisfaction with the responses to their concerns.
Product Quality
Customers generally appreciate the quality of Cartier products, but there are complaints regarding service issues related to repairs and exchanges.
- BBBen BFeb 14, 20265.0Thank You Adela for getting me one of my dream bracelets and making everything so smooth!
- JTJustin TompkinsFeb 5, 20261.0I’ve never been treated worse in a luxury store in my life. My wife bought me a Cartier wedding band from the Boca Raton mall location, but it was too small. When I went in to exchange or resize it, the salesperson was unbelievably rude, dismissive, and acted like I was an inconvenience the second I walked in. For a $2,500 wedding band, they refused to take it back or resize it unless I paid another $800, because it looked “worn”. Absolutely ridiculous. I ended up taking the ring to my trusted family jeweler, and they resized it for free, no questions asked. This store is the definition of terrible customer service. Avoid this location at all costs. If you’re set on Cartier, order from the website—do not waste your time with the Boca Raton store.
- JCJason CrutcherJan 26, 20265.0I have been working with Marc for the past couple months to find some difficult items to locate due to popularity. Marc came through like a champ. Very easy to work with and very timely as well. I was honestly shocked he was able to deliver. I'm quite certain he and I will be working together in the future. If you're going into the boutique or simply calling in, ask for him and I promise you won't be disappointed. Thank you.
- JJjackiet20Jan 19, 20265.0I had such a great experience with Marc at this store. He remembered my name from when I bought an item with him last year. He got the new item I wanted & checked me out very quickly, as I was in a rush. He was so professional, courteous, personable and efficient. I will definitely be back to shop with Marc again!
- CCChoice1TempsJan 16, 20262.0We were shockingly surprised by the lack of attention to detail and service there. You would think a luxury store would provide better service. Target has better service.
Frequently Asked Questions About Cartier
What are the operating hours for Cartier in Boca Raton?
Cartier in Boca Raton is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does Cartier in Boca Raton require appointments for visits?
Yes, appointments are required for visiting Cartier in Boca Raton.
Where is Cartier located in Boca Raton?
Cartier is located at 6000 Glades Road, Suite 1069, Boca Raton, FL 33431, USA.
How can I contact Cartier in Boca Raton?
You can contact Cartier in Boca Raton by calling +1 561-367-9100.
Does Cartier offer in-store shopping and pickup options?
Yes, Cartier offers both in-store shopping and in-store pickup options.
Is Cartier's entrance wheelchair accessible?
Yes, Cartier has a wheelchair accessible entrance and parking available.
Does Cartier provide service and repair for their products?
Yes, Cartier provides service and repair services for their products.
Is there curbside pickup available at Cartier?
Yes, Cartier offers curbside pickup services.
What nearby stores can I visit along with Cartier at 6000 Glades Road?
Nearby stores include several Cartier boutiques and ALDO shoe and clothing stores, offering you a variety of fashion accessories and retail options in the same area.
Are there other shopping options near Cartier in Boca Raton?
Yes, there are multiple Cartier locations and ALDO stores nearby for additional jewelry, fashion accessories, and clothing shopping experiences.
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