Welcome to Marc Jacobs Aventura. Call, email or visit us in store to shop the latest handbags, accessories and ready-to-wear items we love. We're located at 19565 Biscayne Blvd Suite 904 Aventura FL 33180.
So I came back to return an item I purchased a week earlier. I changed my mind because I just couldn’t fit my laptop in this bag, and every time I tried to put it in and take it out it was quite a hassle. Anyway, I brought back the bag with all the tags unused, and then a salesperson tells me he can’t accept the return because I don’t have a dust bag. Like literally, this is insane. It feels like they’re just looking for a perfect excuse not to accept a return. Who even cares about a stupid dust bag? It’s like saying, “I can’t take you because you showed up one minute late to an appointment.” Now I understand why people sell those dust bags on eBay. I’m not even sure I ever even had this dust bag, because I kept everything in the same bag they gave me when I purchased the item. This is absolutely ridiculous, insane, and not acceptable for a brand that is trying to position itself as upper class and luxury. This is a shenanigan.
VH
Valentina H
Nov 28, 2025
5.0
Beautiful store with an amazing variety of styles. Super pleased with Barbara’s customer service. 10/10!!!!!
MR
Madison Ryder
Feb 7, 2023
1.0
I purchased a bag on February 4. I took it home to see how it would fit all my things to find out that it didn’t fit all of my things. I, later on, came back the next day to return the bag to which I was told I could not return it and can only exchange it. Not once was I told that I could not return an item and this has been my second purchase. I’ve bought things on the website online and I’ve never had an issue with returning my item. The person that helped me did not even trying to understand the situation and give me my money back. Overall, my experience with Marc Jacobs was horrible and I will never be shopping there again. What I can’t wrap my head around is how every designer brand that I’ve ever shopped at has been able to do returns but MARC JACOBS can’t. Very disappointed
T
{TYB}Don
Apr 20, 2022
5.0
Luke and Barbra went above and beyond to find me a bag and I was out of state service was fast and smooth
Frequently Asked Questions About Marc Jacobs - Aventura
Where is Marc Jacobs - Aventura located?
Marc Jacobs - Aventura is located at 19565 Biscayne Blvd, Suite 904, Aventura, FL 33180, USA.
What are the store hours for Marc Jacobs - Aventura?
The store is open Monday to Saturday from 10:00 AM to 9:30 PM, and on Sunday from 11:00 AM to 8:00 PM.
Which brands can I find at Marc Jacobs - Aventura?
You can shop Marc Jacobs, Little Marc Jacobs, and Bookmarc brands at the store.
What types of products are available at Marc Jacobs - Aventura?
Products include ready-to-wear fashion, bags, and accessories.
Does Marc Jacobs - Aventura accept credit cards?
Yes, payment options include American Express, Discover, Mastercard, Visa, as well as cash and mobile NFC payments.
Can I shop online or contact Marc Jacobs - Aventura via email?
Yes, you can visit their website at http://marcjacobs.com or email them at AventuraStore@marcjacobs.com.
Is Marc Jacobs - Aventura wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Are there nearby dining options around Marc Jacobs - Aventura?
Yes, nearby dining includes Doggi's Arepa Bar (Venezuelan cuisine), Luke's Lobster Aventura (seafood), and Shake Shack (burger fast food).
What nearby stores could I visit along with Marc Jacobs - Aventura?
You can explore nearby stores such as PANDORA Aventura Mall for jewelry, Designer Eyes for eyewear, and vineyard vines for additional clothing options.
What are some nearby attractions or places to visit after shopping at Marc Jacobs - Aventura?
After shopping, you might visit Miami Beach park for outdoor leisure or enjoy treats at Häagen-Dazs Aventura Mall ice cream shop nearby.