Business Details
About
Clothing StoreJeansShoe StoreLeather Goods StoreGiorgio Armani
The AX Armani Exchange Aventura store is the full embodiment of the brand's metropolitan, urban spirit. In this vibrant, modern space, you can get inspired by the new season's trends and latest men's and women's clothing collections, as well as bold shoes and accessories that will add the perfect finishing touch to any look.
Details
- DeliveryAvailable
- Credit cardAvailable
Location
AX Armani Exchange
19575 Biscayne Boulevard Suite 171, Aventura, FL
33180, United States
Hours
Reviews
4.2
240 reviews
5 stars
152
4 stars
38
3 stars
15
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of support during exchanges.
Product Quality
There were complaints about the quality of merchandise, including defective items and dissatisfaction with sizing.
Positive Experiences
Some customers praised specific staff members for their exceptional service, highlighting positive interactions that enhanced their shopping experience.
Inventory Issues
Customers expressed frustration over limited stock and the inability to exchange items, particularly when trying to return swimwear or underwear.
- KVkevin vega6 days ago1.0I am extremely dissatisfied options provided at the Aventura Mall location today. I visited the store to exchange a birthday gift and place an order for a turtleneck I had seen online. However, the salesperson informed me that they are unable to place online orders on behalf of customers. I then looked for alternative items in the store to exchange, but several pieces I liked were unavailable in my size. I understand that stock can be limited due to the current promotion. That said, when I requested a store credit so I could place the order online myself, I was told this was not possible because the original purchase was partially paid in cash. This left me with no real options. I was effectively pushed to purchase something in-store that I did not like, despite the brand offering a wide selection of items online. As a customer, this is incredibly frustrating. While I understand company policies, the lack of flexibility and support in this situation resulted in a very disappointing experience. I am now left with a store credit for a location that has extremely limited inventory, while many beautiful and suitable pieces are readily available online.
- FAFERNANDO ALPERNDec 14, 20251.0Today I had the worst experience at the Armani Exchange store in Aventura Mall. The manager, Benito, refused to exchange a pair of jeans I bought 15 days ago that came with a broken zipper. He told me that in order to exchange it, I would have to pay the difference because I originally bought it at a discount. I told him that, unfortunately, I wasn’t going to pay any difference because the jeans should have been in perfect working condition in the first place, and if they were defective, they should simply replace them without extra cost. He flat-out refused, saying that because they were purchased at a discount and that discount no longer applied, I had to cover the difference. I responded that it’s the store’s responsibility to take care of its customers and that a defective product should be replaced without any extra charge, regardless of the original discount. I left the store extremely upset and told them I would never return, because a place that doesn’t respect its clients or guarantee their products isn’t worth my business.
- FVfran vsDec 11, 20251.0Don’t get any swimwear or underwear from here as they won’t exchange it if it doesn’t fit you. Makes no sense, there’s no way to know if they’ll fit and their sizes are incorrect. Supervisor asked me very impolitely why I don’t know my size, which I responded that I do know my size and their sizes are messed up
- TFThais FelipelliSep 19, 20255.0We were very well received at this store by the staff, and we came back to get an additional item thanks to the service. The man who attended us was perfect!!
- KEKenan ErolAug 23, 20251.0no returns, they smell, they ask tags, shamefull location
Frequently Asked Questions About AX Armani Exchange
What types of products does AX Armani Exchange in Aventura offer?
AX Armani Exchange offers a range of products including men's and women's clothing, shoes, leather goods, soft accessories, watches, jewelry, swimwear, and underwear.
What are the regular opening hours for AX Armani Exchange in Aventura?
The store is open Monday to Saturday from 10:00 AM to 9:30 PM, and on Sundays from 11:00 AM to 8:00 PM.
Does AX Armani Exchange in Aventura provide delivery services?
Yes, AX Armani Exchange offers delivery services as part of their pickup and delivery options.
Where is the AX Armani Exchange store located in Aventura?
The store is located at 19575 Biscayne Boulevard Suite 171, Aventura, FL 33180, United States.
What brands are available at the AX Armani Exchange Aventura store?
The store features the A|X brand, which represents Armani Exchange.
Are credit cards accepted at AX Armani Exchange in Aventura?
Yes, AX Armani Exchange accepts credit card payments.
Is AX Armani Exchange in Aventura an inclusive store?
Yes, the store welcomes LGBTQ+ customers and is considered a transgender safe space.
What nearby stores can customers visit along with AX Armani Exchange in Aventura?
Customers can visit Dolce & Gabbana, a nearby womens', mens', and childrens' clothing store, located close to AX Armani Exchange.
Are there restaurants near AX Armani Exchange in Aventura where customers can dine?
Yes, Toku Miami is a nearby restaurant where customers can enjoy a meal before or after shopping at AX Armani Exchange.
What shoe stores are located near AX Armani Exchange in Aventura?
Nearby shoe stores include Saucony and Chacos, both offering a variety of footwear options accessible to customers visiting AX Armani Exchange.