Many customers praised the exceptional service provided by various sales associates, highlighting their professionalism, attentiveness, and willingness to go above and beyond.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude behavior from some staff members and poor customer service experiences.
Product Knowledge
Customers frequently mentioned the staff's extensive knowledge about the products, which contributed to a positive shopping experience.
Overall Satisfaction
Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the purchasing experience and the quality of the products.
RC
Rich C
6 days ago
5.0
The experience was awesome very professional and friendly. Maria was great. I’ll be back for sure.
OA
oby arias
Jan 9, 2026
5.0
Patsie is absolutely amazing. She definitely knows the Brand very well, and was able to help me in finding the perfect watch for myself.
TM
Tyler Mccarthy
Jan 1, 2026
5.0
I had some free time while my misses was at another store in the Aventura Mall so I took a detour to the Rolex store. After a short wait outside I was able to connect with Roxana who helped me sign up for a Rolex timepiece. Roxana was stunningly beautiful and so very kind! She even let me try on the highly sought after dream watch of mine, the Land-Dweller! She was in no rush, and even a new Rolex client like myself she treated me like royalty! I am very excited to get the opportunity to own a trophy Rolex and I have no doubt I will be back there soon and expand my collection of Rolex timepieces as a stamp of success and cherished moments of time. Thank you again!
JK
Jelena Kirejenkova
Dec 26, 2025
1.0
I visited this location to inquire about Rolex availability. Unfortunately, the experience was disappointing.
The sales associate — an older gentleman in a suit — came across as dismissive and asked unwelcoming. There was a noticeable sense of arrogance, and I felt looked down upon rather than treated as a potential customer.
No genuine effort was made to assist me, explain availability, or even engage in a basic professional manner. For a luxury brand, customer service should match the level of the products.
PM
Patrick mourin
Dec 19, 2025
5.0
Thank you so much for helping me with the purchase of my new White Omega Speedmaster, Natacha! Do not hesitate to call and ask for her help. She’s phenomenal.
Mayors specializes in watches and jewellery, offering a variety of products in these categories.
Where is Mayors located?
Mayors is located at 19575 Biscayne Blvd, Suite # 177, Aventura, FL 33180, USA.
What are the regular store hours for Mayors?
Mayors is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does Mayors offer wheelchair accessible parking?
Yes, Mayors has wheelchair accessible parking available.
Can I shop online or must I visit the store?
You can shop both online through their website and by visiting the physical store location.
Does Mayors provide same-day delivery services?
Yes, Mayors offers same-day delivery for their products.
Is in-store shopping available at Mayors?
Yes, Mayors offers in-store shopping for customers who prefer to visit their location.
What nearby jewelry stores can I visit along with Mayors?
Nearby jewelry stores include Swarovski, Beachiq Miami At Aventura Mall Farmers Market, and Montblanc. You can explore these shops for additional selections.
Are there clothing stores close to Mayors that I can visit before or after shopping?
Yes, nearby clothing stores include Agua de Coco, PacSun, Intimissimi, Vince, and HUGO Store, among others. These are great options to check out around your visit to Mayors.
What are some nearby dining or snack options close to Mayors?
Auntie Anne's Pretzels Aventura Mall is a nearby food stand where you can grab a snack while visiting the area near Mayors.