Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Altamonte Springs, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,818 reviews
5 stars
1,033
4 stars
413
3 stars
199
2 stars
63
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were reported as rude or unprofessional.
Store Organization
Customers noted issues with store organization and cleanliness, with some describing the store as messy and difficult to navigate.
Product Availability
Several customers expressed disappointment with stock levels and availability of specific items, indicating a need for better inventory management.
Pricing and Sales
While many customers appreciated the sales and discounts, there were complaints about misleading pricing and issues with applying coupons.
- LCLuis Cruz2 days ago4.0Buena atención y cortesía.
- SCScott Cochran2 days ago5.0Shout out to Shernaz who helped us find everything we needed and checked us out. Super great lady. Give her a raise!
- SCSusan CosensDec 8, 20251.0This store is a mess and unorganized. If you need help good luck finding anyone that works there. And speaking of help, when we checked out the woman was so rude I could hardly believe it. I will not be going back. What has happened to JC Penny?
- HChannah crowleyDec 5, 20255.0Francesca helped my husband and I find him the PERFECT suit and accessories for his company holiday party. She was amazing with my kids, SO helpful, and it honestly felt like we were with a family member. She took great care and is an absolutely amazing employee. Wonderful experience with customer service here!
- LVLillian VazquezNov 18, 20255.0Hi!! I'll like share with you'll my husband's and my self, greatest experience visiting our most beautiful and organized jcp store in Altamonte Springs Florida Mall 🤗 This particular time I'll be emphasizing in The Window Treatments & Matresses Department. And meeting The Best Of The Best!! Home Specialist Mrs. Anita Klincko 🫶💖🌹💪 🤗 Her sophisticated taste of knowledge helped us achieve a look of timeless elegance We truly appreciated!! She was incredible knowledgeable about the products and guided us through the options patiently 🤗 Mrs. Anita helped us select our window curtains given us space, ideas, with her awesome sophisticated tasteful eye 🤗🫶🌹 she listens, cares about anything you have to say and then will recommend/or give you the best ideas in how your windows will look much better 🫶 She's #1 🤗 We really appreciated her attention to details and how she genuinely listened to our needs making the whole process awesome and stress-free!! with... Stunning Results!! 🫶😍🫶 The curtains chosen will add the most beautiful touch of timeless elegance to Our Home 🙏🏻❤️🙏🏻 we thank you so much Mrs. Anita for your kindness,incredible support,knowledge, beautiful smile, soft voice and peaceful way to manage everything!! Above And Beyond!! It was a pleasure to meet you!! God bless you and your loved ones 🙏🏻 🫶🌹 **We highly recommend her awesome services to anyone reading my review looking for a truly expert and personable home specialist!! You just found her!! 💖🌹 You won't regret it!! Lilly Vazquez 🌷
Frequently Asked Questions About JCPenney
Where is the JCPenney store located in Altamonte Springs?
The JCPenney store is located at 451 E Altamonte Dr, Ste 1301, inside Altamonte Springs Mall, Altamonte Springs, FL 32701.
What are the opening hours of JCPenney in Altamonte Springs?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 7:00 PM.
What types of products does JCPenney offer at their Altamonte Springs location?
JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Are there any exclusive brands available at the JCPenney Altamonte Springs store?
Yes, the store carries exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie.
Does JCPenney in Altamonte Springs provide curbside pickup and free shipping options?
Yes, free shipping and curbside pickup are available for customers shopping at JCPenney.
What payment methods are accepted at JCPenney Altamonte Springs?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks as payment options.
Is the JCPenney store in Altamonte Springs wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms available.
What nearby stores can I visit for additional shopping options around JCPenney?
Nearby stores include Sephora inside JCPenney for beauty products, Buckle for women's clothing and shoes, Hollister Co. for men's and women's clothing, and LOFT for women's clothing and shoes.
Where can I get a coffee or a quick bite near JCPenney in Altamonte Springs?
Near JCPenney, you can visit Delightful Treats for fast food and Barnes & Noble Café for coffee and light refreshments.
Are there services related to health and beauty near JCPenney at Altamonte Springs Mall?
Yes, you can find Regis Salon for hair and beauty services, Paris Nails Salon & Spa for nail and spa treatments, and Altamonte Mall Dental for dental care nearby.