Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Wilmington, DE location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
881 reviews
5 stars
459
4 stars
203
3 stars
117
2 stars
39
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for poor attitudes and lack of support.
Pricing
Customers appreciate the good deals and sales, but some feel prices are still high compared to competitors.
Store Condition
The store is generally clean and organized, but some customers noted issues with outdated lighting and cluttered displays.
Staffing Issues
There are concerns about understaffing, leading to long wait times at checkout and limited assistance on the sales floor.
Product Selection
Customers expressed disappointment in the limited selection of certain items, particularly in men's clothing and new brands.
- KVKlever Pozo VidalNov 9, 20255.0Me gusta esta tienda, tienen ofertas muy convenientes en precio y los artículos son variados y bonitos modelos.
- JFJason FramptonOct 29, 20251.0Extremely pricey... Left for better prices and much better options.
- GMGuadalupe Mandujano MejíaAug 29, 20255.0Exelente
- JPJose PachecoMay 23, 20211.0Malisimo sin aire acondicionado y con una calor insoportable !!!
Frequently Asked Questions About JCPenney
What types of products does JCPenney Wilmington offer?
JCPenney Wilmington offers a wide selection including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Wilmington, DE?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Wilmington offer curbside pickup and in-store shopping?
Yes, JCPenney offers curbside pickup as well as in-store shopping at its Wilmington location.
Which payment options are accepted at JCPenney Wilmington?
JCPenney Wilmington accepts American Express, Check, Discover, MasterCard, and Visa.
Is JCPenney Wilmington accessible for people with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms.
What exclusive brands can I find at JCPenney Wilmington?
You can find exclusive brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
Are there any nearby dining options near JCPenney Wilmington?
Yes, nearby dining options include Urban Kitchen (a diner and bar), Five Guys (fast food burger restaurant), Yummy Bowl (Pan Asian and Asian restaurant with a bar), Two Claws (seafood restaurant), Goodfella’s Steaks & Subs (sandwich shop), and Ciao Pizza & Pasta (Italian restaurant). You can enjoy a meal before or after your shopping trip.
What shoe stores are located near JCPenney Wilmington?
Nearby shoe stores include Villa, DTLR, and Rainbow Shops. These offer additional footwear options to complement your shopping experience at JCPenney.
Are there any beauty or hair salons close to JCPenney Wilmington?
Yes, Nicole Lee Hair Design and Hair Cuttery are nearby beauty and hair salons, along with Nail Art nail salons. You can conveniently visit these for grooming services while shopping in the area.
What other retail stores are located near JCPenney Wilmington?
Nearby retail stores include GNC and GNC Live Well for health products, Norman’s Hallmark Shop for gifts and souvenirs, Rainbow Shops for clothing, and Gabe’s Wilmington as another department store. These provide a variety of shopping options close to JCPenney.