Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Wilmington, DE location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Customers appreciate the good deals and affordable prices, but some find the prices to be high compared to competitors.
Customer Service
Mixed reviews on customer service; while some employees are praised for their helpfulness, others received complaints about rudeness and lack of support.
Store Condition
The store is generally clean and organized, but some customers noted issues with outdated lighting and disorganization in displays.
Product Selection
Customers feel the selection has declined, particularly for men's clothing and certain brands, but still find good options for women and children.
AO
April O
1 day ago
5.0
Friendly staff, nice location, easy check out and return policy, decent price with clear labels, clean multi level store, elevator and escalators
AJ
andre johnson
4 days ago
5.0
Good sales friendly staff a little short staffed
DE
David Ecret
Jan 4, 2026
4.0
Good prices. Many changes less merchandise
CK
Chamika Kilson
Dec 9, 2025
5.0
Nice prices quality
KV
Klever Pozo Vidal
Nov 9, 2025
5.0
Me gusta esta tienda, tienen ofertas muy convenientes en precio y los artículos son variados y bonitos modelos.
What types of products does JCPenney Wilmington offer?
JCPenney Wilmington offers a wide selection including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Wilmington, DE?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Wilmington offer curbside pickup and in-store shopping?
Yes, JCPenney offers curbside pickup as well as in-store shopping at its Wilmington location.
Which payment options are accepted at JCPenney Wilmington?
JCPenney Wilmington accepts American Express, Check, Discover, MasterCard, and Visa.
Is JCPenney Wilmington accessible for people with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms.
What exclusive brands can I find at JCPenney Wilmington?
You can find exclusive brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
Are there any nearby dining options near JCPenney Wilmington?
Yes, nearby dining options include Urban Kitchen (a diner and bar), Five Guys (fast food burger restaurant), Yummy Bowl (Pan Asian and Asian restaurant with a bar), Two Claws (seafood restaurant), Goodfella’s Steaks & Subs (sandwich shop), and Ciao Pizza & Pasta (Italian restaurant). You can enjoy a meal before or after your shopping trip.
What shoe stores are located near JCPenney Wilmington?
Nearby shoe stores include Villa, DTLR, and Rainbow Shops. These offer additional footwear options to complement your shopping experience at JCPenney.
Are there any beauty or hair salons close to JCPenney Wilmington?
Yes, Nicole Lee Hair Design and Hair Cuttery are nearby beauty and hair salons, along with Nail Art nail salons. You can conveniently visit these for grooming services while shopping in the area.
What other retail stores are located near JCPenney Wilmington?
Nearby retail stores include GNC and GNC Live Well for health products, Norman’s Hallmark Shop for gifts and souvenirs, Rainbow Shops for clothing, and Gabe’s Wilmington as another department store. These provide a variety of shopping options close to JCPenney.