Brand Certified
JCPenney
4.1(1691 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
606 Christiana Mall, Newark, DE
19702, United States
Certified by JCPenney • Feb 22, 2026
(302) 366-7680
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/de/newark/clothing-stores-newark-de-816.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Newark, DE location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.1
1,691 reviews
5 stars
861
4 stars
454
3 stars
221
2 stars
64
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being helpful, while others are criticized for being rude or unhelpful.
Store Organization
The store is often described as cluttered and disorganized, with reports of items on the floor and long lines at checkout.
Product Variety
Customers appreciate the variety of products available, but some express disappointment in the limited selection for specific items, especially in certain departments.
Pricing Issues
While many customers find good deals and sales, there are complaints about misleading pricing and inflated regular prices.
Cleanliness
The store's cleanliness is inconsistent, with some areas reported as clean while others, like the bathrooms, are noted as needing attention.
- AMAigner McNearFeb 16, 20265.0I did an online survey, but I wanted to specifically compliment Brittany in the jewelry department!! She was so patient, and helpful. My boyfriend and I were walking around the mall looking for promise rings. It was our first time, both of us were nervous about finding something that fit our style while staying in budget. We visited a few stores like pandora and zales, they were so mean! It was as if we were bothering them by coming in the store. I didn’t want that experience to be associated with our rings. My boyfriend ended up recommending JCPenny, since they have a jewelry section. Brittany smiled at us and provided such sweet clarification when we approached her. She pointed us right to the promise rings section and let us try the rings on. She even doubled checked our sizes to make sure they were accurate and comfortable (I now know that there should be a bit of resistance when you’re putting on your rings!). It was a much warmer experience than what we had before, and we left out with such a perfect matching set of rings. Thank you so much Brittany. We were close to giving up, and with it being Valentine’s Day weekend, the rings were pretty important to us. I appreciate the time and care she took to get us what we wanted. She is very kind and deserves to be recognized! I’ll remember this experience when we’re looking for our wedding rings 🩷
- KJKat JohnJan 15, 20265.0In the makeup department, Karleigh is knowledgeable and a laugh & half. She takes care of all customers sufficiently and beyond.
- HYHendrix YapputroJan 9, 20265.0JC Penney at Christiana Mall is a go-to destination for fashion and home essentials. Located at 606 Christiana Mall, Newark, DE 19702, this store offers a wide range of products, including women's, men's, and children's clothing, shoes, accessories, and home decor. Key Features: - Variety of Products: Trendy and classic styles for every occasion - Services: Curbside pickup, in-store styling, and salon services With its extensive product range and convenient services, JC Penney Christiana Mall is a great shopping destination. The store's friendly staff and regular sales make it a favorite among locals and visitors alike.
- SMSusan MolinaJan 8, 20264.0Cashier was helpful in ordering drapes for our home. The drape department was not what it used to be.
- BDBrenda DJan 2, 20261.0I bought a coat here advertised as 40% off, however it was actually more expensive than the retail price or what I found on Amazon and other onljne retailers. It seems they falsely inflated the regular price to advertise their “sale”. I won’t shop here again.
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney at Christiana Mall in Newark, DE?
JCPenney is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of products can I find at JCPenney in Newark, DE?
You can find a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney offer in-store pickup or curbside pickup?
Yes, JCPenney offers both in-store shopping and curbside pickup options.
What payment methods are accepted at JCPenney in Newark, DE?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is JCPenney in Newark, DE wheelchair accessible?
Yes, the store has wheelchair accessible entrances and public restrooms.
Where is JCPenney located in Newark, DE?
JCPenney is located at 606 Christiana Mall, Newark, DE 19702 inside Christiana Mall.
What beauty services or products are available near JCPenney at Christiana Mall?
Near JCPenney, you can find the Salon at Christiana Mall and Sephora inside JCPenney for beauty and skincare products and services.
What other stores near JCPenney at Christiana Mall offer shoe shopping?
Nearby shoe stores include Bullseye Sneaker Boutique, Journeys, Flip Flop Shops Delaware, and Vans, providing various styles and options.
Where can I find gift and home goods stores near JCPenney at Christiana Mall?
Nearby gift and home goods options include Yankee Candle and Things Remembered for flowers, gifts, and personalized items.
How can nearby stores at Christiana Mall enhance my shopping experience at JCPenney?
You can enjoy complementary shopping experiences with nearby stores like Massage Lounge for relaxation, GameStop for entertainment, and LensCrafters for eyewear while visiting JCPenney.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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