⭐️⭐️⭐️⭐️⭐️ Review
I had a wonderful shopping experience at American Eagle thanks to Carter! He was truly amazing. Not only was he patient and friendly, but he went out of his way to help my girls find the right clothes and sizes to try on. His customer service was splendid — you could really tell he cared about making sure we were comfortable and satisfied.
What impressed me most was how well he multitasked. Even while assisting other customers, he never made us feel rushed or overlooked. He balanced helping everyone while still making us feel important and taken care of. That kind of service is rare!
We left happy, confident, and grateful for his help. Thank you, Carter — you definitely made our shopping day a positive one!
KL
Kasey Lindecamp
Oct 2, 2025
5.0
I had the best experience at this store recently. I was looking for a new pair of
Jeans and the staff was beyond helpful. They picked out different styles and sizes and I ended up leaving with 2 pairs.
CC
Chrissy Clark
Sep 20, 2025
5.0
I absolutely love the customer service at the Christiana Mall location. Lisa and Maddie are absolutely the best. The 2 of them helped my daughter pick out the best jeans for her body type. Never, not once making my girl feel uncomfortable or pressured. They gave the best advice and helped get the best deals. As a Retail Store Manager at another area store I would love to have associates like Maddie and Lisa on my team! You all are incredibly lucky to have such wonderful girls representing your brand! Thanks Lisa and Maddie! We will be back!
DC
Dave Carlyle
Sep 1, 2025
5.0
Had a great experience At the Christiana Mall, American Eagle. Carter, Hannah and Addie We’re very kind and professional. Isabella Was amazing. She took the time to explain the products to me and go hunting for the right size and color. I found the perfect pair of jeans. Great store.
AS
Ali shaikh
Aug 3, 2025
1.0
We visited American Eagle on August 3, 2025, at approximately 5:15 p.m., and had a troubling experience in the fitting room area. The girl staff member attending the changing rooms was noticeably warm and welcoming toward white customers, greeting them with a smile and engaging in friendly conversation. However, when we approached, her demeanor shifted she became silent and visibly disinterested.
When we asked about the availability of a specific jean size, she curtly informed us it was unavailable. We later found that exact size ourselves on the rack. Upon returning the clothing and thanking her, she offered no acknowledgment, in stark contrast to her pleasant interactions with other customers.
This is not acceptable that white staff members are friendly to white people but are dismissive of coloured people.
This selective treatment felt discriminatory and unprofessional. We are providing the exact date and time in the hope that store management will review the incident and take appropriate action to ensure all customers are treated with fairness and respect.
What type of products does American Eagle in Newark, DE offer?
American Eagle offers jeans, clothing, and accessories including women's and men's clothing, tops, bottoms, shoes, and fragrances.
What are the store hours for American Eagle at Christiana Mall?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does American Eagle at Christiana Mall offer in-store pickup or delivery services?
American Eagle offers in-store and curbside pickup but does not offer delivery services.
What payment options are accepted at American Eagle?
The store accepts Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is the American Eagle store located in Newark, DE?
It is located at 541 Christiana Mall, Newark, DE 19702, inside the Christiana Mall.
What brands are available at the American Eagle store at Christiana Mall?
Brands available include American Eagle Outfitters, AEO Factory, and aerie.
Are there any clothing stores near American Eagle at Christiana Mall?
Yes, nearby clothing stores include Vans, Aerie, Journeys, Abercrombie & Fitch, francesca's, Tilly's, GAP, and Aéropostale, offering a variety of apparel and footwear options.
What jewelry stores can customers visit near American Eagle at Christiana Mall?
Nearby jewelry stores include Janvier Jewelers, Piercing Pagoda, Luxe Jewelers, Swarovski, and Kay Jewelers, providing a wide selection of jewelry and accessories.
Are there any popular shoe stores close to American Eagle in Christiana Mall?
Yes, shoe stores like Vans, Journeys Kidz, Journeys, Champs Sports, and House of Hoops by Foot Locker are nearby, great for customers shopping for footwear.
Can customers explore other shopping options after visiting American Eagle in Christiana Mall?
Absolutely, customers can visit stores like Sunglass Hut at Macy's, Hot Topic, Yankee Candle, It'sugar, and Go! Calendars, Toys & Games for varied shopping experiences.