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Smart Start is the #1 Ignition Interlock Device provider in Dover with same-day installation available for your vehicle. We’re a convenient and affordable Delaware IID supplier located in Northern Dover at 100 Carlson Way with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Dover. Call our Northern Dover location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
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- RBRicky BrooksSep 3, 20255.0Ron was very professional and he's good at his job and he let me know everything I need to know about the interlock system. He's very knowledgeable and he let me know how to work the system that was the most anyone has ever done for me.
- EJEugene JacksonNov 1, 20221.0I started having problems with my Interlock system with my Nissan Titan at the beginning of this year I got a new car you got a new Interlock system put in that and I've had tenual problems from the time I put it in for the last 2 months I have not been able to drive my car at all I continue getting recall I continue getting battery air to you getting ignition air I've taken it down to the service shop three or four times I've had my car towed three times I've changed alternators batteries use links fuses is all after then it lock system was put in mind my vehicle
- AAAnn Croteau (Annie)Apr 6, 20215.0Pat is the best!!! He explains everything in detail and is very polite.
- JBJosh BurkeSep 1, 20203.0Slow service waited 3 1/2 hours including, any paperwork and install. Update:still here till 4 my appointment was at 10. The technician that wired my car blew fuses won’t take any responsibility for it and gave me the company number. I called the company been on hold for 20 min. The fuses blown caused the stability track and tpms to stay on. Worst service and company technicians possible. Next month: gave me free month of service and extra 16$ extra credit.
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
How long does the Ignition Interlock installation take?
Ignition Interlock installation will usually only take a couple of hours. Smart Start recommends blocking off at least two hours for your appointment. At some locations, you may be able to drop your vehicle off and pick it back up once installation is complete.Please note that installation time can vary depending on the make and model of your vehicle, and may take longer for electric and hybrid vehicles. If you have any questions about your appointment or installation, contact a Program Advisor at (800) 831-3299!
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accomodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
What are the operating hours for Smart Start Ignition Interlock in Dover?
The Dover location is open Tuesday from 8:00 AM to 5:00 PM, and Wednesday through Saturday from 8:00 AM to 12:30 PM and 1:30 PM to 5:00 PM. It is closed Sunday and Monday.
Does Smart Start offer same-day Ignition Interlock Device installation in Dover?
Yes, Smart Start offers same-day installation appointments for Ignition Interlock Devices at the Dover location.
What documents do I need to bring to my Ignition Interlock Device installation?
You should bring a photo ID and proof of residence verifying your address. Depending on your state or program, additional documents may be required, which a Program Advisor will inform you about.
How can I schedule an appointment for installation or service at the Dover Smart Start location?
You can schedule an appointment by calling (800) 831-3299 to speak with a Program Advisor or by filling out the online form on their website. Appointment scheduling is required to ensure your needs are met and same-day installations might be available.
Is the Smart Start Ignition Interlock Device harmful to my vehicle?
No, Smart Start's devices will not harm your vehicle. Their technicians can install IIDs on all vehicles including hybrids, electric cars, and some motorcycles.
What nearby places of interest are close to Smart Start Ignition Interlock in Dover?
Nearby points of interest include Bally Technologies casino, Kingdom Christian Academy, Crossroad Christian Church, and Diamond State Laser Tag amusement park.
How can nearby transit or local spots help me when visiting Smart Start in Dover?
Visiting nearby spots like Dunkin' coffee shops or Walmart can make your trip convenient before or after your appointment. Additionally, landmarks like Kingdom Christian Academy can help you locate the area.
Are there any nearby service businesses or amenities near Smart Start that customers might find useful?
Yes, customers can find nearby services such as Gem Ambulance, KleaNeat LLC cleaning services, and minuteKEY locksmith, which may be helpful around their visit.
What types of payment does Smart Start Ignition Interlock in Dover accept?
They accept major credit and debit cards including Visa and Mastercard.
How do I contact Smart Start Ignition Interlock for assistance or inquiries?
You can call the Dover location at +1 302-241-2042 or the toll-free number 1-800-831-3299 for customer care and scheduling.